One Step GPS User Reviews

Top reviews

The best.

Like the last review says. I wish I could give 10 stars. This give exact address with time. Road for road. Not as the crow flys. If you have a company with a fleet of trucks or whoever is in your vehicles. and you want to know where they are, this one is the best one out there. Great customer service and support. You can not go wrong w this gps company. I choose the version that hooks up to your battery under the hood and it has great performance. Never drops off line. Has never lost sight of my trucks.
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I wish I could give more stars

After having one of our vehicles stolen, recovered not long after it was noticed thanks to the tracker. They stole the dash cam, so without power, I couldn’t access the footage to see who it was. OneStep went above and beyond, taking the time to find the screenshots we needed of the person who stole it.
Their help will forever be appreciated. Their products work as advertised and help us manage the fleet more efficiently. Big thumbs up.
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Does no good when the vehicle and dash cam are stolen

Footage isn’t uploaded to a cloud where you can access it if the vehicle/camera is stolen and unplugged. Very sad to find this out too late. THIS IS A WARNING TO ALL WHO ASSUME THEY CAN ACTUALLY ACCESS THE FOOTAGE.

Not bad

App doesn’t update when you add new vehicles to your fleet

I love it

By far the best gps device in the market it dose everything you need And the most important is a customer service they always answer your phone they very helpful and very friendly they listen to you suggestion and they always work to improve their service

Best GPS COMP !!!

No contract and great service. Love it ! Easy to use especially when you go shopping and forget where u parked ur car in a lot the size of a football field !

Bug

When you are zooming in and out of the map your location and the car’s location moves around on the screen.

Horrible!

I have three vehicles with these trackers, the app on my phone has failed to load for two weeks which obviously defeats the purpose of having gps in the first place. Use a different device!

SCAM!!! Avoid at all costs!!!!

These people are absolutely ridiculous I am asking for them to cancel my subscription three times already and send me a return label for a refund. As soon as I ask that they bounce me around a different “departments” and then clean their gonna send a return label and never do. They keep charging my account and I had to file a fraud claim with my credit card company. Choose any other company besides this tracker doesn’t work well and they’re Apple operating system is the equivalent of windows 95
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Beware of this App Very Dangerous

Not only does this app not work well it does automatic shut offs on our rental boats in bay causing customers and there family’s to be stranded dangerously out on water luckily the fire department was able to cut one of the wires to get it to stop turning on and off leaving out in middle of bay in dark with no lights.. please avoid this app and the people that work there they continue to blame us and not take responsibility.

The app sends false geo fence notifications that our boats are roaming around in middle of night I called the water police got the police department looking for a boat out on water thinking it was stolen. Luckily they didn’t charge me after we discovered it was app going hay wire!
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