Noor Play User Reviews

Noor Play

MITHAQ MEDIA PRODUCTION LIMITED

Entertainment

Photo & Video

Reviews Summary

Positive highlights

🎥

This app hasWide content library

🎬

This app hasGreat for families and kids

🔍

This app hasAbility to search and discover new content

🕰️

This app hasAbility to continue watching from where you left off

🌐

This app hasWorks well over cellular data

Negative highlights

❌

This app hasNo response from support

⚠️

This app hasLack of English subtitles

💰

This app hasInconsistent pricing and lack of free trial

🔌

This app hasIssues with TV mirroring and casting

🐌

This app hasPerformance issues, app crashes, and freezing

🌐

This app hasCompatibility issues with Wi-Fi and certain devices

🔒

This app hasDifficulty logging in and accessing accounts

📺

This app hasLack of support for smart TVs and Apple TV

🗓️

This app hasContent removal without notification

💳

This app hasBilling issues and difficulty getting refunds

Top reviews

Most RecentHighest RatedLowest Rated

App crash

After last update the app is not working and keeps crashing when I launch it.
The forced me to update and now it’s not working
iPad Pro 12.9 inch

alkhoori99

2 years ago

Enjoying

I enjoying a Great app love it amazing picture
Amazing sound Great translation
All together I give 10 out of 10
Well done 👍

Baan Banash

2 years ago

Languages

How can I turn to English? Please, ASAP

Luimil1

2 years ago

The audio

I wish the audio with original sounds with Arabic subtitles.

Zainab Qabazard

2 years ago

Response from developer

Hello Dear user, You can adjust the audio and subtitles, by pressing on the episode settings, and you can easily change the audio to the original sound. please don't hesitate to contact us if your need any further help at Support@noorplay.com

Subtitles

I canceled my subscription because I can’t get English subtitles, but with the swift response I received from your staff with my question, as soon as you have English subtitles I will be back!! Great customer service!!!

pmizee

2 years ago

Response from developer

Thank you for your review!! We are continuously looking to expand our language support for other regions. Please continue to check back and let our support know in case of any additional questions.

Pairing .

Pairing takes forever to work . Content is great though

elkarikkk

2 years ago

Freeze

Kindly improve the APP performance, the series most frequently freezes.
Thank you!!!

Ganj787

2 years ago

Response from developer

Dear User, we are extremely sorry for the inconvenience. To help you with this, we would like to know your feedback in detail. Kindly write to us at support@noorplay.com.

Nooplay

Very good and enjoyable one thing is lacking is an English translation for UK hence 4*

Catdiff

3 years ago

Apple tv

Noticeable improvement Needs profiles for multiple users

Also need to add the time of the show
Next episode since a lot of your shows on weekly basis

Afm7

3 years ago

Response from developer

Thank you for your review. Enjoy watching and keep supporting us. If you have feedback or suggestions, please don't hesitate to write us at support@noorplay.com We would love to hear from you!

Hello

A good work down keep it up , but can i please translate some of them moving into English by reading under it ?

timee02033

3 years ago

Response from developer

Hi, we’ve forwarded your feedback to our developers. Thank you for your review and suggestion, please contact us at Support@noorplay.com if you have more suggestions or feedback, we would love to hear from you!