Pretending to be Netflix but failing miserably
I’m considering cancelling Shahid because of the poor experience in how they launch new TV shows. First of all, most of the new shows are more than 30 episodes long. Not to mention some go around 90 episodes on average. They don’t allow you to stream it all at once as expected when compared to shows on Netflix or other streaming app in the USA. Second of all, the worst part is they only release 5 episodes a week and exclude the WEEKENDS!!!!! Why would you exclude weekends when this is the time people have time off and want to chill? Also, 90 episodes with 5 episodes a week is just begging users to stay longer on their app and continue paying for the subscriptions as a trap!!! Well guess what MBC, we don’t want to watch your super long turkish Arab Tv shows anymore! This is making us fed up with shahid, the show and the director all together. Finally, you NEVER mention how many episodes are in the show, disclosing important information!!! Because you know, if we know that it will be 90 episodes, we as Arabs would not want to commit to the show to begin with. I was really happy about the app but after revealing the BIG SCAM and lack of customer empathy, we are done!!!!!!!!!!!!!!
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Response from developer
Dear customer, thanks for sharing your feedback and we’re really sorry you’re experiencing this problem. Please reach us anytime at care@shahid.net We would like to hear from you again after solving your issue.
