Leave a Review OSN+
Profiles
I love the app it is organized and has a lot of different new shows and movies to watch. But I hate the profiles, for some reason there must be a kids profile, even if you don’t have any children, or they are all grown up. You can’t change it to adults or make any more profiles, and you should consider this before subscribing and using your money, and they should consider making kids profiles optional as you are the ones paying and using the accounts.Show lesssomeone9487273892636
Developer Response
Hello, thanks for contacting us and for sharing such lovely rate and comment! :). We assure you that we're constantly working to enhance our offerings, so your feedback on profiles , specially Kids' profile will get all the consideration needed and will be added to our suggestions' list for our future reference. Stay Tuned for our new upcoming updates! ;). Happy Streaming!. Hagar.Charged me after canceling subscription
I canceled my subscription as they didn’t have 4K. Two months later I find out I’m still charged. Calling them they said it was cancelled, but then someone reactivated it. This never happened, and I told them they can see I never streamed anything since, and I never got any email notice of service reactivation.
I went through cancel process again with them on phone, and they intentionally make it misleading so you won’t cancel. The woman on the phone agreed it’s very confusing and lot of customers complained before. Even that I was sure I did correctly before.
I asked for refund, she said she opened a ticket and someone will reply within 24 hours. Been weeks and no one called even to explain what happened.Show lessBlogallalong
Developer Response
Hello, thanks for contacting us. We assure you that we are here to help as your satisfaction is our top priority. Please share with us the reference number for the request or the email you sent to our support, so I can follow up on it instantly to resolve the issue for you. Also, you can contact us through this link: https://rb.gy/ayeedt, with the registered email, or phone number, so we can investigate the matter and assist you properly. Have a nice day. Hagar.No Good codecs in their Apple TV app for years now!
I have subscribed to OSN Plus for many years now.. Great selection of shows specially from HBO and Paramount..
Problem is, in every update, I was hoping OSN people will upgrade their Apple TV app to support the newest Codecs like HDR, Dolby Vision, Dolby Atmos, DTS-X like other streaming services did such as Netflix, AppleTV+, Disney+!!
But i have no idea what holds them back with only the old Dolby Surround!! A lot of us have spent time and money upgrading our Home theaters.. We deserve that OSN give us that..
Please OSN people, stop being reluctant and pull the trigger!
For example, just watch Westworld on OSN Plus then watch it on AppleTV+.. Game of Thrones or House of dragons on HBO then on OSN! Totally different experience! And MANY of other shows and apps also support the new codecs.. You're killing down the experience big time!! So frustrating!Show lessAhmad Q