Dreadful
Oh dear, where to start? If you don’t use this app for a while, such as over the summer, then it forgets your login. Hope you haven’t forgotten it, because it can’t or won’t use keychain.
The connection to the under blanket can take anything up to 5 minutes, and sometimes requires the blanket to be rebooted. And in one instance, removal of the app, re-installing and re-pairing with the blanket. That almost failed too. Took 3 attempts to pair with one side of the blanket, and two with the other (the blanket is two independent control units)
The app interface is clunky and sluggish, close the app and reopen, it takes another minute or more to find the blanket. Selecting heats can be hit or miss, it frequently refuses to move up a notch. Why can’t I have up and down buttons, instead of a half baked curved slider?? And I’m not particularly enamoured of the way of selecting how long the heating should be on either. The whole thing looks ancient, 1970’s computer hardware colours... not sleek and modern. One star because it still allows me to heat my ancient back in the middle of the night on a schedule. Though I’d really love it if it would interact with IFFT and let me turn it on when the temp sensor says it’s cold in the bedroom.. but no. Not a chance.
The connection to the under blanket can take anything up to 5 minutes, and sometimes requires the blanket to be rebooted. And in one instance, removal of the app, re-installing and re-pairing with the blanket. That almost failed too. Took 3 attempts to pair with one side of the blanket, and two with the other (the blanket is two independent control units)
The app interface is clunky and sluggish, close the app and reopen, it takes another minute or more to find the blanket. Selecting heats can be hit or miss, it frequently refuses to move up a notch. Why can’t I have up and down buttons, instead of a half baked curved slider?? And I’m not particularly enamoured of the way of selecting how long the heating should be on either. The whole thing looks ancient, 1970’s computer hardware colours... not sleek and modern. One star because it still allows me to heat my ancient back in the middle of the night on a schedule. Though I’d really love it if it would interact with IFFT and let me turn it on when the temp sensor says it’s cold in the bedroom.. but no. Not a chance.
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Now Updated
The story so far: I posted a review here a month ago, as the app had stopped working. Beurer customer service acknowledged the problem and said they were working to fix it ... they seem to have succeeded! Full connectivity has been restored and the ability to control the blanket from anywhere via the app is what sets this blanket apart. But .... a year later and the app is misbehaving again (here have been a couple of updates to ios). It takes longer to connect to the blanket, and although one can set temperature and time, the settings do not ‘stick’ when the app is closed. On reopening it to make adjustments, everything is back to zero. All very dull and I hope another fix is on its way. I’ll leave the rating at 5 stars for now in the hope that it is!
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No longer works.
After working for almost a year it has stopped since its last update in October. I contacted support who advised me that they are not aware of a fault and to seek a replacement with the seller... I initiated a return with Amazon and the marketplace seller said they were in contact with the manufacturer who were aware of a fault and working on a fix.... not what I was told..?! But with no ETA of a fix. For £200 I expect more.
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A first among apps
EVERY APP OR WEBSITE IN THE WORLD HAS A PASSWORD RESET IN CASE OF FORGETTING PASSWORD EXCEPT THIS ONE. YOU FORGET YOUR PASSWORD AND YOUR ££££ BLANKET IS USELESS.
Instructions online would be a good start. SORT IT OUT!!
After hours of trying various passwords, I got it and everything worked.
I stand by my earlier comment about password reset.
Instructions online would be a good start. SORT IT OUT!!
After hours of trying various passwords, I got it and everything worked.
I stand by my earlier comment about password reset.
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App fixed
Working again, superb
Version 1.3 - It’s finally working!
So great to be able to use this app to control my blanket. Finally works as advertised!
Terrible
Purchased this blanket 3 weeks ago. The app has never worked. Contacted customer services several times only to be told they know it’s not working but don’t know when it will be fixed. This is terrible considering the cost of the blanket. How can you sell a product that does not work!!!!
I will contact customer service once more and will return the blanket for a refund if the app is still not working. Poor poor poor!!!
I will contact customer service once more and will return the blanket for a refund if the app is still not working. Poor poor poor!!!
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Poor
Blanket works fine but the control via the app is terrible. The app only controls one blanket at once and treats your blanket as two separate units. Why can’t the app be made to operate them both together if I so choose?
The app hasn’t even been updated to work properly on an iPhone X/XS which make it extremely hard to set the timers. Last App update 7 months ago. This is just lazy.
Sort this out Beurer, you have a great blanket, held back my an amateur app to control it.
The app hasn’t even been updated to work properly on an iPhone X/XS which make it extremely hard to set the timers. Last App update 7 months ago. This is just lazy.
Sort this out Beurer, you have a great blanket, held back my an amateur app to control it.
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