Excellent App if in NHS - Isolates Privates
BUT I really feel that only allowing NHS Trust to access this data is both isolating of the raft of private clinical providers that now make up a huge portion of those working pre-hospital.
Both Trust and Private providers should be working off the same protocols for the benefit of the patients we care for.
By not allowing privates access to this information on the Plus app you limit ability to work seamlessly for the good of the patient.
Is there a reason private providers staff can’t access this info ?
Response from developer
Thank you for your review, JRCALC Plus is available to organisations who subscribe to the app. We do have some options for private providers. Please contact us by emailing apps@class.co.uk or calling +44 (0) 1278 427800 to see if we can help. Kind regards, Class Professional Publishing
Very glitchy
Response from developer
Thank you very much for your feedback, we are sorry to hear you are having problems with your JRCALC Plus app. We want to ensure the app is working as it should be. Please contact us at apps@class.co.uk or call us on +44 (0) 1278 427800 with your device information so we can resolve this for you. Kind regards, Class Professional Publishing
Difficult to navigate.
Needs a much clearer way of navigating.
Response from developer
Hello HCPmedic, Thank you very much for your feedback and sorry to hear you find searching for information and navigating the app time consuming. There is an upgrade to JRCALC Plus coming soon and we will be inviting people to trial the updates, which will include an enhanced search functionality. If you would like to get more information about being one of our trialists, please just email us on ContactUs@class.co.uk. In the meantime, if we can help further just let us know.
App freezing
Response from developer
Hi 1905pauly, sorry to hear you've experienced issues with your app. Please can you contact us at apps@class.co.uk with some details so we can look into this for you?
Great app but needs a little optimisations
App also needs a little optimisation in on the iPhone 13 with gaps at the top and bottom but that’s me being a little OCD. Overall a very useful app.
Response from developer
Thank you kindly for your review of the JRCALC Plus app. I am so sorry to here that you have been having issues with it. We are in the process of creating a how-to video on how to force restart the app, as this may help. The best thing to do for now, if you could, is to send us an email using the Send Feedback button on the app dashboard - this will allow us to work with you to investigate further to find a solution.
Difficult to navigate
Response from developer
Thanks for your review of the JRCALC Plus app. We're sorry to hear that you are finding it tricky to navigate. If there is anything in particular you think could be improved or made easier to locate, please do contact us at apps@class.co.uk . We are planning some improvements in 2021, whereby you will be able to search within guidelines for keywords - look out for updates to this later this year.
It’s okay!
Response from developer
Hi Mat, thanks for your feedback. The Plus app does support syncing between devices, however, whether information is stored to be able to do that depends on which organisation you are part of. I would presume that you are part of one of the organisations who have asked us not to externally store details like your acknowledgements, but do get in touch with us at apps@class.co.uk if you'd like to discuss.
Poor
Will be buying the pocket book instead!
Response from developer
Hi Izzy, sorry to hear you've experienced issues with your app. Please can you contact us at apps@class.co.uk with some details so we can look into this for you?
Pretty Pleased
I would say the only thing that could do with a rejig is when you look at charts etc they don’t fit on the iPhone X (or at least mines) screen so you miss some writing, which in a time critical situ is not something that helps. But overall, app wise, it is an excellent resource.
Response from developer
Hi Alice, good to hear the app has been helpful to you! Thanks also for bringing up the problem with the images, this is surprising as we code our images to fill 100% of the screen to circumvent any problems with different sized screens. Could you give us a little more detail on which images are affected and maybe send us a screenshot example to apps@class.co.uk so we can look into this? Many thanks, Shanon at Class
JRCALC+ (EMAS)
It is so easy to navigate and great for CPD.
I had to contact the developers, once, when I had been told I had missed an App version update. I hadn’t and I was running the latest version, but the team were responsive and helpful.
Thanks for saving my pockets from splitting and for providing me with an extensive reference guide.
Response from developer
Many thanks for your review and the detail, this is fantastic to hear! I've passed your comments onto our Customer Services team as well, who are very happy they could be so helpful.
