JRCALC PLUS User Reviews

JRCALC PLUS
JRCALC PLUS
Class Publishing Ltd

Top reviews

Easy to use

Much easier to keep on top of the updates. Easy to use

Response from developer

Great to hear that you're enjoying the app Scott! Thanks for taking the time to write a review.

SWAST JRCALC APP

Jrcalc plus (SWAST): fantastic app easy to download and use. I really like the combined documents of Trust and Jrcalc, the quick reference dashboard allows me to keep guidelines and drugs on the front page. And as a staff member it’s free 👍🏻

Response from developer

Many thanks for your feedback, it's great to hear that the app has been useful to you!

Inadequate

Time and time again, trust specific information is not displayed without uninstalling the app and reinstalling. For me, this app is being mandated as compulsory (over printed pocket books). The app presents a very real professional risk to paramedics, especially where local guidelines exclude certain indications of medications.
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Response from developer

Hi there and sorry you seem to have trouble with viewing trust content. You shouldn't need to uninstall and reinstall the app to see any of the content - most of our updates are pushed out over the air and require you to force close and reopen the app but after that they should be available without the need to do anything further. If you have any problems with this, do let us know at apps@class.co.uk and I'm sure we can help address the problem for you. Best wishes, Shanon at Class

Not latest version!

I have had trouble trying to update this, emailed the support line to be told that my version is the old one, and it should be 1.3.8

So I have deleted the app and tried to download again but still the old versions 1.2.3!

What am I supposed to do????!!

Response from developer

Hi there and sorry you've had trouble with this. I think there must have been a misunderstanding here - the latest version of this app, JRCALC Plus, is indeed 1.2.3, so you should be on the latest version now. Our sister app, iCPG, which contains the JRCALC guidelines for individuals, is currently on version 1.3.8. I think that is where the confusion came from. If you have any more problems, please do get back in touch with us at apps@class.co.uk.

Great app very helpful

Would it be possible to add a free text box at the bottom of then drug pages so that people can write notes re: service specific drugs,

Response from developer

Thanks Shane; we are really pleased you like the app, and this is useful feedback. Which service are you with? Notes are available for some services. If you get in touch with us at apps@class.co.uk we can help.

Flickering???

Why does the Dashboard flicker?
When working offline it sometimes doesn’t load, why?

The flickering Dashboard is a particular problem as I cannot then use the App at all.

Response from developer

Thanks for reporting this issue with the app. Please can you send jrcalcplus@class.co.uk an email using the Send Feedback button on the app dashboard? This is a formatted email which will tell us which version of the app you are running. We can then work to fix this issue for you.

Flickering

Similar problem as reported by others. Would love to provide feedback but i can’t actually get to that button.

Can not rely on this app

I have been using the (SCAS) version, and whilst I can praise the content, I am sorry to say that I can not trust this app to work properly. I have had an issue where the app just would not load, and despite closing it and re-opening the app the dashboard screen just flickered. When I sent a feedback email I was told that no other customers had reported any issues and they can not replicate the error to look into it.
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Response from developer

Thanks for your feedback and sorry you are experiencing trouble with the app. From what you have told us, this problem has now resolved itself, but we have tested the app on devices like yours and found no similar fault. Should this happen to you again, please do send through a screenshot to allow us to investigate this further as we take the reliability of the app very seriously.

Scouse

Installed ok, worked fine for a while now just flickers upon opening- have to delete and reinstall, re-log on just to get the app to open up.

Response from developer

We're sorry to hear that you've been having trouble with the app. Please could you send us a feedback email (using the 'send feedback' button on the dashboard) from the app on your device so we can investigate this for you?

Poor

Poor performance when you need it the most. Doesn’t want to load up. When the app loads the content doesn’t load. You don’t have this issues with a pocket book. Why fix what isn’t broken?

Response from developer

We're sorry to hear that you've been having trouble with the app. This shouldn't be happening. Please could you send us a feedback email (using the 'send feedback' button on the dashboard) from the app on your device so we can investigate this for you?

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