Leave a Review REVEAL ELD Logbook
Constant crashes and more
This is my first week using this ELD. It is crashed more times than I can count. When it crashes it puts my co-driver on duty and puts them in violation. I was told that I could use multiple devices that way if I’m not near the truck and need to change duty status I can do so. However it does not function as expected. I now wish I had went with samsara. it had better functionality and did not crash or put my co-driver on drive time putting them in violation. This is not user error this is a problem with your programming and needs to be Remedied ASAP!
Update: I’m not sure what you educated idiots are doing, but your eld is not allowing me to split. I took a 7.75 hour sleeper break today and it worked as expected. I then stopped 2 hours later for 15 minutes and when I left the unit eld remove my actual hour away and only gave me 15 minutes remaining. I am now stopped for my 3 hour break and the unit show I have zero hours remaining and is essentially forcing me to take a 10 hour break to be be in compliance! It’s no wonder you have us sign a 3 year contract, otherwise With as useless as this unit is you wouldn’t have any customers. I’m so tempted to terminate the contract.Show lessDeveloper Response
Thanks for leaving feedback. We've assembled useful information for the most common questions raised by drivers at https://tinyurl.com/2p97jxts. You can always contact our support team on 844-617-1100 or reveal.support@verizonconnect.com. Paul, Product TeamWorst eld ever
All the reviews are at least a year old, so you would think in a year that VerizonWould have fixed some things. However, I am facing the same issues that I see people have been facing for a year for three years four years ago. I hate this app with a passion. However, it’s what my boss says we have to use but I stay in violation and it makes no sense. It says if I drive now I’m gonna be in a 70 hour violation. I haven’t even worked 34 hours this week if that that. I have never been more upset and confused and almost to the point where I just want to not even drive a truck anymore if I have to keep dealing with this.I’m telling you this is the absolute worst ELD ever. Stop taking businesses money shut this down.Show lessELD Issue and use
Eld app shouldn’t not have to select cycle reset and daily reset it shouldn’t be like that at all!! If your off duty for 10 hrs that is automatically daily reset and if your off duty for 34hrs cycle rest so why do I have to select both to do one or the other!! And I should be able to edit my logs easily on time etc and I should be able to fix a violations by log edit . Honestly I don’t care for this app at all but it should be simple. Motive eld is simple elog to use . And I shouldn’t have to add notation for each duty I select ! So on motive I can select on duty then select pre trip inspection and done on my duty status I can add note but the status should be on duty off duty sleeper berth personal conveyance use Driving. So make the edits to the eld and add another update if it was up to me I wouldn’t use this app at all !!! But my company use this app so make it simpler to use no more extra steps to do thingsShow less