Leave a Review Hungry Caterpillar Play School
I was so disappointed.
Completely unusable during the trial period and even after. Always the same in progress messages. My children couldn’t even use the portion that was free because suddenly that was being downloaded too. It wasn’t my internet connection. I tried it at home and my place of work over four days because my kids love the books so much. All I was able to do when trying to get help was hit report bug. WFT? Of course I can’t get my money back now. I paid money for my kids to be disappointed for almost a week. 😡😖😤 hopefully this won’t happen to you if you choose to downloadShow lessElissa of WI
Developer Response
Yikes! Time for a fast solution! Please contact support@touchpress.com and let us take good care of you.Wonderful and thoughtful. Small glitches
This app is brilliant and has such an impressive amount of content. We love Eric Carle and this is a great and thoughtful extension of his books. Two notes on the last update, the tracing feature is no longer working on the numbers and the interactive pattern where you trace your finger and flashing circles are left behind, is distracting when left on top of other activities.Show lessMinneolac76
Developer Response
Hi there, thanks so much for taking the time to review us. We really appreciate your feedback. The issues you have brought up are passed on to our internal team to investigate. If you'd like to provide us any further feedback, please feel free to write to us on support@touchpress.com. Thanks again!Unable to Unsubscribe
I downloaded this to try the free trial, unfortunately, my twins didn’t care for it. I attempted to unsubscribe but it didn’t show under my apple subscriptions. I emailed them but was still charged for a full year! I have emailed twice so far through the developers website with no response! Be careful downloading the free trial!Show lessabo757
New music is stressful
I love this app. My children have used it for years and it’s the only screen time I encourage them to do. But with this update the music has changed and it’s terrible. The old music was beautiful — peaceful and melodic and I didn’t mind hearing it play when my kids used the app. (A rare thing for kids’ toys not to have obnoxious sounds/music). The new music is in-a-hurry piano music and is very stressful to listen to. I hope you all change the music back!Show lessSPV10138
Developer Response
Hi and thanks for your review and feedback, it's much appreciated. Sorry you're not happy with the new music. We will forward your feedback and suggestion to the production and sound teams. Many thanks!How do you cancel!?
There is no option to cancel under subscriptions. How do I cancel the subscription!?drew231506
Correction of previous review
I had reported that there wasn’t sound, but I got a response and was able to correct the issue. No issue with ads here and my 2.5 y/o son is still obsessed (currently mastering puzzles and card matching) and I’m confident he is learning rather than mindlessly watching the screen. Thank you for your quick response.Show lessKAP0268
Developer Response
Sorry to hear you are having trouble with our app. Normally problems with sound are due to the fact that the mute switch on the device is engaged. This can be a little confusing because not all apps obey the mute button, but ours do, so while you will be able to hear other apps, you would not be able to hear ours. All you have to do is toggle the mute switch which is located on the side of your tablet or smartphone. Once you toggle it you will hear sound again. If there is no mute button please slide up the menu from the bottom of the iPad screen to find the mute button icon. If you still cannot hear sound, please try the following: Go to Settings > General. Under "Use Side Switch To" please ensure that the "Mute" option is selected, and not the "Lock Rotation" button. Then ensure that the Lock / Unlock setting is switched on (to unlock). You might have to restart your device afterwards. If that doesn't work please email us at support@touchpress.com and we will look into it further for you.The best toddler app!
We’ve been using this app since our child was 1 year old. He’s now 2 1/2 years old. He knows the entire alphabet, can count to 10, knows all his colors, shapes, sings along to all the adorable little songs and speaks in full sentences.
This app is worth every penny. I love that it updates and provides new games/songs/books and it really sticks to the Eric Carle themed art. I have nothing negative to say about this app. It’s been amazing. Thank you to the creators of this app. Keep up the amazing work.Show lessTy1698
Developer Response
Many thanks for your lovely review, we're absolutely delighted to hear about your child's progress!Constant Disney Pop Ups!!
The constant Disney pop ups are ruining this great app. I find it ridiculous ppl should that you charge a subscription fee and every time our child tries to go to a new section she’s inundated by the same Disney ad.JenAhn
Music videos are not working
Why are all the follow along music videos not working on this app? They look grayed out and when I try to click on any of the videos it won’t play at all. Funny it was working just fine before it just renewed, now that a whole year of payment for this app has just been payed it now won’t work. Everything else works even though it does crash once in a blue moon.Show lessEvilmonkey5000
Developer Response
Hello. Sorry you're having problems with the app. Please email us at support@touchpress.com explaining the issue so that we can look into this for you as soon as possible.Thank you SO much!
It was my mute button on my phone!
Thanks for the help! My special needs granddaughter loves this app- and the sounds are terrific- so it was so sD to not have it make any!
Bless you much!
Mk Abbott Snoqualmie, WAtheabbotts
