Jabra Sound+ User Reviews

Reviews Summary

Top reviews

Auto connect ..

So after updating from an older model , think 8 or 9 ??
Updated to 10 v2 the auto connect does not work anymore .. on my older earbuds every time I pulled them out of the case they would connect to my iPhone now they don't . I've even tried deleting the jabra app and the headphones from my Bluetooth list and re-pairing but still doesn't work.
Show less

Response from developer

Hello Cogliostro - Thank you for your review and feedback.  We are constantly working to improve the performance of our devices and take all customer input seriously. We will try to improve the connectivity of the product as soon as possible through future firmware updates, which we plan to release in end of December. New updates will be available via Sound+ APP.  We appreciate your cooperation.

Where is

Jabra revo wireless???

Response from developer

Hello, dAb_inc. - We are sorry that the Jabra Sound+ app does not support your Jabra Revo Wireless. We will consider your feedback to add the device to the list of compatible devices within the Sound+ app. Thank you for sharing!

Disappointing, switching back to AirPods

I’ve had my Jabra headphones for 10 months and have had nothing but issues. After many years using AirPods, I thought it was worth it to try something different. I will never buy a pair of Jabra headphones ever again. I give 2 stars because it’s probably the fault of the Jabra and not the app.

Response from developer

Hello Dalton Damon - Thank you for writing a review. We are truly sorry to hear that you have been having trouble these past 10 months. We would love to learn more about your experience and provide you with a solution. We recommend contacting our Product Support Team: https://bit.ly/2xbNtEb. We are always here to help. Thanks, again. User feedback is truly valuable to us.

Great product

I’ve been using Jabra for years now. Their products are always my first choice. Exceptional quality.

Response from developer

Hello, SimKo79 - Thank you for your five-star review of the Jabra Sound+ app! We are pleased to hear you are a long-time customer and appreciate our quality products. We appreciate your thoughts and opinions; thanks again for sharing them.

App EQ

Love the app sounds great easy to use

Response from developer

Hello, alejo1367 - Thank you for your review! We are pleased you are satisfied with our Jabra Sound+ app, and especially that you find it easy to use. We appreciate your thoughts and opinions; thanks again for sharing them.

Amazing

No complaints at all really happy and content with this model

Response from developer

Hello, Excavation operator - Thank you for your five-star review! We are pleased you are satisfied with your Jabra device. We appreciate your thoughts and opinions; thanks again for sharing them.

Presets No Longer Work

I updated the app along with the firmware for my Jabra Evolve2 65. I don’t know if it’s one, the other, or the combination of the two that causes the music presets on the app to no longer work. Now all I hear is a very muted and empty sound for all of my presets. It is a shame since I liked the bass and treble boost options.
Show less

Response from developer

Hello Bossatron001 - We apologize for the inconvenience you have experienced with the Jabra Evolve2 65. The challenge can be temporarily resolved by downgrading to firmware version 2.7.7, which you can download from the support page at https://bit.ly/4edmSVL. Please contact our Enterprise Support Team if you need additional assistance. Currently we are aiming to have new firmware released by November 11th. Your patience and understanding during this time are greatly appreciated.

Not thrilled

The app barely connects to headphones and it doesn’t help improve the sound quality. Not a fan.

Response from developer

Hello Bvdseegiojbvg - We are very sorry to learn that the Jabra Sound+ app does not meet your expectations. If you have any questions or concerns, we invite you to contact our Product Support Team directly for assistance. You can find contact information on the Jabra website at https://bit.ly/3EThuYN and we are always happy to help! Thank you for taking the time to post a review.

Adequate

Somewhat useful app.
It’d be REALLY helpful if you can customize the amount of time before your earbuds automatically shut off, even the option to turn off automatic shut off would be cool.

Response from developer

Hello, Ruckus - Thank you for reviewing the Jabra Sound+ app. We are always looking to improve our users' experience, and we appreciate the feedback. If we can help you customize the settings on your earbuds, do not hesitate to contact us (https://bit.ly/4cUhhDj). We are more than happy to assist you!

love jabra

usefulness is awesome

Response from developer

Hello Ricky - Your generous remarks about the Jabra Sound+ application are greatly appreciated. We will undoubtedly forward this information to the appropriate teams. Thank you for taking the time to write a review.

Alternatives to Jabra Sound+