Leave a Review FORM Swim
Awesome app. One request would put it over the edge
FORM goggles and their accompanying software has helped me SO much as an adult learner swimmer. There’s a great mix of workouts and plans and the custom workout builder is one of the best I’ve used.
My only request would be able to input custom distances or at least have more options than the current presets. As an example, I had to break apart the 1650 yd (swimmer’s mile!) to 2 subsets which is annoying. Hoping the custom distant selection flow changes at some point.Show lesscedavis12
Developer Response
Thank you for your feedback, I'll be sure to share this!Amazing app. Amazing goggles.
I’ve never had a single issue with the goggles or the app. They’ve, combined, completed changed my swimming for the better. Could not recommend them more.Kelly Ann 310
Developer Response
Thanks for your awesome review! So glad FORM has helped you improve your swimming!Poor product, and terrible Customer Service
I am extremely dissatisfied with the customer service at FORM. I ordered Form 2 glasses (order AUS8419) and, upon trying them out, found that the visibility was severely inadequate. I could not see my surroundings in the water, which is unacceptable for safety and usability. Consequently, I decided to return the Form 2 along with a previously ordered Form 1 (order AUS8318), which I had not yet used and ordered less than a month too.
I reached out to your support team over a week ago to initiate a return and have yet to receive any form of response. Despite multiple attempts to contact your team via email, there has been complete silence on your end. This lack of communication is frustrating and unprofessional, especially when dealing with returns that affect your customers' satisfaction and safety.
Additionally, I was informed that I am responsible for the return shipping costs, which adds insult to injury given the defective nature of the product and the poor service.Show lessLangust00000
Developer Response
Sorry for the delay in responding to your emails. We are experiencing high volumes and are doing our best to reply as quickly as possible.Form 2 - so so Heart Rate monitor
Not able to get a reliable and consistent heart rate reading.
Main reason I upgraded to the Form 2.
It is crucial that I stop swimming if my HR gets to high as I have intermittent Atrial Fibrillation and a enlarged Abdominal Aorta.
Naturally I am concerned that the HR keeps displaying erratic heart beats and often drops off displaying any Heart rate.
Polar verity sense OH1 + monitor connected to the Form swim 1 was 100% reliable.
Everything else seems good.
Better fit. Less fog. More comfortable.Show lessBrendono
Developer Response
Sorry to hear about this issue. We believe that you're already talking to our Customer Experience team about this and we hope to be able to resolve it soon!Great product but…
Been swimming competitively for a few decades. These goggles are fantastic. What I like most is lap counting and pace data in real time… especially when swimming mile distances for time and I don’t have a counter. Creating workouts and recording results is also great! You can create custom workouts on the app and transfer to the googles. Super cool!!! The physical goggles and strap are quality as well.
My only issue and the reason for the 4 star vs 5. The most popular workout for any swimmer is interval swim sets. The app does not let you create this kind of set. Example 10 x 100 on 1:30. They do allow you to create a set of 10 x 100 but will only allow you to set the rest times between 100s…. Which is unfortunate.
But overall an awesome purchase and hopefully they will update the software for better workout customization.Show lesszoos47
Developer Response
Thanks for your review and feedback!Googles of the Century
I love these revolutionary goggles! I think it is great to read your performance and be able to make any changes immediately rather then at the end of your lap. I believe it motivates you to go further and do better.
My one wish would be if it worked with Garmin Fenix 5X and the triHRM Heart belt. I use my Garmin watch all the time and when synced I have two swimming data that comes one from Form and the other from Garmin. :-( Strava doesn’t connect these two data either so it is a bit manual process to combine these two separately.
The battery lasts long, cleaning and maintenance is easy. I think you only loose 25% of your vision not 50% as some mentioned because the data is transparent.
I recommend every swimmer enthusiast these goggles.Show lessMociman
Developer Response
Thanks so much for your review!Excellent product and app
New features added to make these swim goggles a great training motivatorzandanga
Developer Response
Thanks for your review!Good Goggles - Do Not Like Plan Structure
I like the FORM goggles and what they provide, but I just cannot understand why I need to pay an extra $19 a month to import workouts I write myself into a product I already own.
If I wanted to access the library, or share workouts with my friends (spoiler - I have none. I’m a triathlete… lol) that would be one thing. But it seems exploitative to force me to pay a recurring fee to use even the most basic feature.
I just want to see my own workouts in front of me. Why do I have to send money to other people for that privilege?!Show lessRsryder125
Developer Response
Thank you for your feedback. Seeing workout instructions in the goggles is a Premium Feature which is why this is part of the subscription. We will share your feedback with the team!Apparently doesn’t work anymore
After the recent update, it appears that the app doesn’t open anymore.New new user 1
Developer Response
Sorry to hear that. Please reach out to support@formswim.com so that we can help you. We look forward to hearing from you!Unlock Your Potential!
I bought the goggles for the real-time telemetry. The true potential was the workouts. I stay engaged and improving without boredom. I use a plentiful variety of structured workouts that use drills, equipment and just plain fun to pour on the power! My times are improving too.Dean NY
Developer Response
Thanks for your awesome review! We're so happy to hear how the goggles are helping you stay engaged and pushing yourself to improve!
