Can’t remove toppings
Unable to take off toppings on app, but great food!
Excellent food, Sleezy App
Great food, but the app can sneak extra charge on you. It will show you the bill twice without tip. After you put in your payment info, however, it will try to add on a tip that has gone under the radar. It’s a sleezy move. This is food that is for pick-up, mind you, with no service or waiter/waitress or delivery person involved.
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Love this place
Best ramen place in town, super excited for the new rewards system!
Please make available to pay before pickup
Love JINYA! I would eat here more if you all would make it to where I can pay before picking up. I don’t like having to come in and swipe my credit card for a to go order. There should be an option to pay online with credit card the only option is with a gift card. every other restaurant has the option to pay online with a credit card for it to go order.
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Ramen Bar
Honestly I’ve only been here once I went with 2 friends last night and it was the best experience I’ve had, The ramen/soup was great, the chocolate mochi were amazing. It is a very nice place to go on a cold night.
Terrible delivery communication
Whenever I order on doordash it cancels my order 30 min before it’s supposed to be delivered. If Jinya doesn’t want to deliver then get off of door dash. Thank you.
Allow customization when ordering
Please ALLOW Customizations in the app.
People should be able to specify if they want to REMOVE items when placing an order - everyone doesn’t want pork broth or chicken broth.
Also, what happened to the create your own ramen option??
People should be able to specify if they want to REMOVE items when placing an order - everyone doesn’t want pork broth or chicken broth.
Also, what happened to the create your own ramen option??
Need to add customization
Y’all need to add a way to remove ingredients for people who don’t like them all or are allergic to, since you’re restaurant does not take phone calls from Friday and Monday.
Very useful
Good UI. Easy to navigate.
JINYA Cool app
Cool app I just wish they would get my location right at the start. I have to manually correct that before I place a pick up order.
