App is very buggy
I’ve had an EllieGrid for years and like the principle of the device because I have ADHD and often worry about forgetting things. But the device, even with its good features, has historically been very buggy. Some of the ongoing bugs include the pillbox being inconsistent with connecting (randomly giving me the red light) and needing to be reset fairly frequently. Things had generally improved, though, until the most recent update. Since that update, I’ve had this issue of the pillbox not registering that I had opened it for random timeframes with the window of taking my pills but then lighting up blue after the window had closed. I have checked my settings for each medication, deleted and reinstalled the app, and the problem persists.
Can you please please fix this bug? I really want to support the product because I think it’s important but the persistence of these bugs is really frustrating. Thank you.
Can you please please fix this bug? I really want to support the product because I think it’s important but the persistence of these bugs is really frustrating. Thank you.
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