Leave a Review DC UNIVERSE INFINITE
No landscape mode for navigation = not an iPad app
For an app that is designed to be used on an iPad, I have one criteria that you have to meet before I can give you more than 2 stars, and that is that your app has to work in landscape mode. Those of us who use our iPad with a Magic Keyboard keep the iPad in landscape mode 99% of the time. If your app doesn’t support it, then you don’t support iPad, full stop.
So this app does let you read comics in landscape mode, which is great. But navigating the app only works in portrait mode. So we’re limited to 2 stars here.
I get it when games don’t support landscape (that still limits them to 2 stars, but I at least understand that it’s extra work). But when it comes to basic navigation within an app like this one, there’s simply no excuse to not support it in 2023. If you’re using programming best practices, you should be programming in a way such that the app is adapting to the screen size and orientation dynamically. That also future proofs the app. Frankly, it’s lazy programming, and lazy programming that negatively affects the user experience. What do you expect me to do, take my iPad off the Magic Keyboard every time I go into the app? I’d rather just not use it. And for what it’s worth, the app’s biggest competitor, Marvel Unlimited, has its own serious problems, but it handles this *easily.*Show lessLiterroy
I used to really enjoy this subscription, but it was forcibly canceled due to poor design.
I have been a DC Universe Infinite member since it was also the streaming service that premiered season 3 of Young Justice back in 2019. Ever since then, I loved getting to read comics on this service. Then recently, they added the ultra plan and blocked a bunch of comics behind a higher paywall. This was upsetting, but I love these comics, and I planned to upgrade to the subscription when it got closer to my final exams for this semester as a treat to myself for the extra studying I would be doing. When I tried to upgrade my membership, it said membership successfull canceled, and now I can’t do anything to fix this and get my subscription back. I try to change or subscribe to it, and it just tells me that my subscription has been successfully canceled. I have been working with the support team to fix this for two days now, and it’s upsetting that there isn’t a phone line to call for faster support. All I wanted to do was pay this app more money than I already was, and now the app and website don’t even give me the option to pay them at all. It’s disappointing to me that there isn’t better customer support for such issues had by loyal fans of DC comicsShow lessn9ckjhh
This company doesn’t care about their customers just money apparently
Edit #4. It has now been 8 days with no word back from customer support and no access so today I canceled my subscription and re did it to see if that helped and nope still nothing. This whole thing is a joke. It has now been 5 days since I purchased the Ultra and still no access to the ultra comics and no word back from customer support even after 3 emails. At this point I might cancel all together because why give a company money for nothing especially when the care so little for their customers!! I paid for Ultra 2 days ago and still cannot access any ultra comics and now the app takes 5 minutes to even load up the ones I can. I have logged out and In 3 times and deleted the app and put it back on still nothing! Cmon DC do better when u charge us even more for something. Edit I still haven’t heard one thing from the DC help center after 2 days. App still won’t load ultra comics and still takes forever to load the ones that aren’t ultraShow lessrocked\n/rolled
Actually two subscriptions?
I originally subscribed for access to the television library, which has been moved to HBO Max. I enjoyed the app enough even without it to spend the subscription fee, but now it seems several of the titles I’ve been reading are moving to the new Ultra section and I would have to pay double to keep up with them. I would have contacted DC through the app, but as soon as I click on the “account” section the app freezes and crashes, always has since launch (at least for all my iPhones and iPads). I will likely unsubscribe, the app itself has been good, but with the new changes I personally don’t see enough value to justify spending closer to $20/month and now I don’t know that “new” content released will be worth the core subscription price either without access to the Ultra material. I’m sure for avid readers that price point to only be a month behind actual releases would be worth it, but to a more casual fan like myself I’m just not so sure.Show lessMuttley76hamalot
Pretty Good Service, Mediocre App
I like the idea of being able to read so many comics for a monthly price, and the app does a pretty good job of having collections to help you read major events and stories in the DC universe. What the app doesn’t do well is function properly. Every time I go to the My DC tab, the app either takes forever to load that tab or doesn’t at all and just crashes. I heard somewhere that it might be due to it trying to load reading history, then the best fix would be to allow us to delete reading history which you currently cannot do. Another thing is that the dive back in section doesn’t always properly refresh. Other than that, if the app was a little bit more polished, this would easily get 5 stars from me.Show lessViolet Thunder
Same month old problems
The app is barely functional compared to what it was just a few months ago, and that wasn’t perfect but it was good. It’s the same problems as many of the other recent reviews, My DC works about 20% of the time which adds hurdles to the biggest selling point of the app, convince. It’s not hard to find the comic you were last reading or were about to start but the ability to jump back in so easily when My DC was usable made it so easily worth the money. The subscription is fantastic when it has an app to support it, that’s the most disappointing part. I just upgraded to the yearly subscription even when these problems started because I had hope it’d be a quick fix, and I don’t regret the upgrade but I guess I’m just going to be spending the majority of my time on the Marvel app until they eventually fix this one.Show less00MS
Love this app, but…
There’s tons of room for improvement.
Load times can be obnoxiously long. Not always, but often enough to be problematic. Sometimes consecutive pages can take near a minute to load.
The browsing experience is good, but lags far behind the competing Marvel Unlimited app. Sorting by release date for the entire catalog would be great. It’s kind of there, but I find it’s often missing books I know are on the service. Sorting by a character and getting every book they’ve appeared in would be cool too. I know even Marvel doesn’t have this perfected on their app, and it’s a massive ask, but DCUI is even worse in this area.
Also this may be a major or minor issue for you, but it doesn’t seem to have the support or care of it’s team like Marvel does. Just reading patch notes you can see how into the service (and the comics) the development team is. They call out and respond to issues the community brings up. This team just throws out that they “fixed bugs and stability issues,” yet rarely address the bigger issues the community has been asking about for years.
Having said that this app is a must for comic book lovers, and perfect for those getting into comics. I’ve had the service since it launched and it’s the only subscription service I refuse to go without.Show lessBrenden Sousa
Buggy Mess
The comics are awesome, but this app is TERRIBLE. I’ve been a subscriber for 3 years, and the new comics-only version of the app is an absolute mess.
Sections will take forever to load (over a minute). You tap on button and nothing will happen. Or you tap and then wait as the item you selects eventually loads (even though there’s no indication anything is loading).
In the comics themselves, you can’t keep swiping to move pages. You have to swipe and then wait (if the page is a fast read you’ll find yourself swiping and nothing happening). This is true even if you’ve downloaded the comic!
And the downloading is an absolute nightmare. It’s great that you have unlimited downloads, but the bugs are so bad you’ll be waiting forever just for the option to download to pop up. And then once it begins downloading the whole app is frozen. I legitimately do other things while I wait for the comics to load.
This app SHOULD be great. It has everything it already needs. It just runs like absolute garbage. I mean, it feels like something out of the early 2000s and you’re running it on dialup.
I don’t know why, update after update, none of these glaring issues get fixed (for reference I’m running an up to date iPadOS with an up to date version of the app on an iPad Pro 2018).
I hope they fix the many issues because this app would be AWESOME otherwise and a comic fans dream. Right now it’s just SO BAD.Show lessSpace Cowboy Joker
Horrible customer service and errors all day!!
I’ve had this app for a while and just recently the app crashed on me and gave me an error message about my subscription. I reached out to customer service with my concerns however there was no response. I ended my subscription and started a new account because I thought I might have gotten hacked. Meanwhile customer service hasn’t responded to me at all. I have a new account and now all I get is an error that the comic pages won’t load. Mind you I sent another email to customer service about that and it’s about to be a week with no answer! How is that acceptable? How is it that a corporation can ignore their clientele’s concerns yet still charge them money? I’m an advent reader and have gotten deep into some of the finest reads in DC now idk if I even want to continue. I don’t even write reviews for apps but I wanted to let anyone new know to walk out the door because they don’t care they just want your money. No one responds to your request. I’ll check back in at the end of the month with an update…it’ll probably be that nothing has changed and they got their money….again. SmhShow lessGhostexe0826
DC Universe
DC Universe is must have service for hard core fans of the DC Comics brand. The service caters to almost every corner of the classic comic’s label imprint whether it be the comics, films, tv shows, collectibles, or merchandise. The app can even be used by casual fans as just a way to keep up with what’s new in the comic book world with the news feed high displays feature articles and fan polls as well as the Encyclopedia Index to look up characters, locations, and more related subjects. The app is easy to navigate by way of the bottom tab which takes users from category section to category section. Those who are more interested in the exclusive content can try the service by way of a 7 day trial. DC Universe has won this battle with Marvel as the app stands out from Marvel Comics and Marvel Unlimited by way of access to classic and modern films and television shows.Show lessD. Hill
![[adult swim]](https://is1-ssl.mzstatic.com/image/thumb/Purple116/v4/a2/c0/d7/a2c0d755-617f-fd05-2eb4-610f9a4a643f/AppIcon-0-1x_U007emarketing-0-10-0-85-220.png/90x0w.webp "[adult swim]")
