Purchased the Kohler Numi 2.0 smart toilet for $9,000. Toilet not connecting to app, therefore, not able to experience the full benefits. Contacted customer service 5 times in 3 days and no one has a solution to fix the connectivity issues from toilet to app. Without app, not able to lower air dryer temperature or customize any of the wash features. Very disappointed with Kohler customer service. I do not recommend the purchase of such an overpriced toilet with little to no customer service help in the event you have an issue.
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Response from developer
Thank You for your feedback. We apologize that the gateway in the unit needed to be replaced, I do see that our Customer service team resolved this issue in 3 days. Please feel free to reach out to us to let us know if there is anything else that we can assist you with.