Brooklyn Public Library User Reviews

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  • Needs Apple Wallet Support

    Would be great if the app could send my library card to the Apple wallet.
  • DELETED MY ACCOUNT

    Do not get!!! Downloaded and on the same day it wiped all traces of my library card, the librarian literally could not find my history at all and all my books on hold were gone.
  • Great!

    So happy to be able to quickly manage my library account! Very user friendly.
  • Notifications?!

    Am I doing something wrong? I placed a book on hold for the first time a couple of weeks ago and didn’t hear anything- didn’t even know whether it worked- then remembered the check it a few days ago but when I went to pick up the book that was apparently on hold for me, it wasn’t on the shelves and had disappeared from my holds section. Are there no notifications to tell you when a book is ready for collection? I definitely have notifications for this app switched on. Also, you have my email, so a message could be sent there.
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  • Fantastic App, but lacks full profile features

    My family and I are frequent library goers. I love that I can manage holds, renew books, browse the catalogs, and pull up my library card from anywhere. It’s a seamless app, my only disappointment is that there is no way to access my profile’s book lists or bookshelf like I can on my computer browser. I use these features all the time to organize which books I want to read later, what books my kids enjoyed so I remember them for another time, and what books I found useful for different topics. But these features aren’t available on the app. So I have to make a note on my phone and do it on my computer. Would give the app 5 stars if they just updated this one thing.
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  • Mobile checkout is a game changer!

    The BPL app lets me scan book barcodes and borrow it right from my phone — such a fun way to browse and check out!
  • Doesn’t work

    I can’t log in because there is no way to set up a password. I tried to email using the email button and my message was immediately bounced back.
    This app is useless.
  • Love using it for searching the stacks and for mobile checkout

    Since downloading this app, anytime someone at a party recommends a book to me, I pull it up, search for the book, and place a hold right there. Also, when I’m at the library, it’s helpful to have the call number available on my phone, instead of having to run back and forth from the catalog computers with a tiny slip of paper, the coolest feature, though, is the mobile checkout, where you can scan a book with your phone to check it out to yourself 😱 thanks BPL!
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  • Great improvement

    I like the improvement. This app works very well. I am able to renew my items fast. I like the layout it’s very easy to use. Over all very pleased
  • Need better search results and the “Lists” feature!

    I’m a teacher and I use the library a lot. I’ve created lists of books and cannot access them through the app. In addition, the desktop gives me search results of books in different versions and languages, which is helpful; but the app does not. Please expand the search result for more options.

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