asensei User Reviews

ASensei Inc

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Trouble renewing subscription

I used this app and loved it for a year. When it expired and I went to renew I used Apple Pay and it did not load on my app as expected. Contacted customer service multiple times via their email support and still have not gotten a response and it has been several days. Very poor customer service! If I don’t get access in the next day, I will be forced to contact my credit card company to let them know. Update, they responded via email last night that there was an issue with multiple accounts due to new email, but still not telling me how to fix. I created a new account with new email, but still not getting program loaded despite payment. Ughhh!

Update: yay! Customer support came through and all my issues are resolved!

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Privatemcswag

2 years ago

Response from developer

Glad this was resolved, hope you enjoy your workouts with asensei and let us know if we can help with anything in future!

Great program to learn rowing

Completely new to rowing got a concept to over the holidays and have been using this program ever since. It’s fantastic to help learn proper form.

dougsamsel

2 years ago

Excellence

I’ve had my Concept 2 for several years. I didn’t use it like I should - my bad. I just experienced my 1st lesson and all I can say is WOW. If you want to learn to correctly row, (and be intelligent about it) for maximum benefit, get this app and let the champions teach you while technology tracks you. I’m super excited about everything I will learn. I can’t wait to do my next lesson. Thanks for this incredible app and the excellence with which the comprehensive teaching is delivered.

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amctokyo

2 years ago

Got a rower ? Get asensei

You won't find a better app to help get the best out of yourself or the rower. Not matter age or ability this is an app that gets you results and gets you excited. . If

dave-highlander

2 years ago

Response from developer

Thanks for the review, we really appreciate it! If you ever have any feedback or suggestions you can reach us at support@asensei.com.

So disappointed, but getting used to it

All sounds great, just buggy as hell. Hope they get it working soon.

OK a few weeks on. The chat style interface doesn’t get any less annoying. UI is quite unintuitive. Coaching is good, but display is not clear when rowing even on a tablet. Needs bigger digits in a clearer typeface. No evidence of any AI yet just pacing tables. Annoying quirk is that pace is shown on screen live from rower, but in results calculated from total time/distance. So you can think you have kept pace but get to the end and find out you were just off target. The display should show the overall pace so that you know if you have to go a bit faster to meet target.

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RLS70

2 years ago

Response from developer

Hi, sorry to hear you have experienced some problems. We're not aware of any bugs of note so please could you contact us at support@asensei.com with a few more details of the issues you have been seeing and we'll do our best to get you up and running.

Didn’t like

Not fun to use and insufferably many emails.

A.Traue

2 years ago

Response from developer

Hi, sorry to hear the app didn't hit the mark for you. We are always open to feedback and striving to improve the app and the experience for our athletes, so feel free to reach out and tell us more about what you didn't like via support@asensei.com. Thanks.

Great App

I have been indoor rowing for over four years and have been looking for an app like this for a while. It has personalized workouts that help to push you to get better. So far I have done five of Eric’s workouts and they have been great. Almost like going to the gym and having a class. I like that each one is different and builds on previous ones. There are always reminders about technique and if you slow down or speed up too much it lets you know. The app connects easily to my PM5 and it also uploads to the Concept 2 website. I throw the workout to my TV so I have a great view of the coach. For the price I think the app is excellent.

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Shopdude410

2 years ago

Excellent guide for at-home or undirected gym training

I love the variety of this app and the direction it provides on the spot.

This is 100% worth the cost. I am already on year 2 of my subscription.

aescallier

2 years ago

I LOVE this app

Brand new to rowing. I tried a couple off different apps and locked in on this one. It’s got an awesome variety of workouts from instructional to straight up tough workouts. The personalization keeps me from slacking off and the music keeps me pumped. You can’t help but get fit and improve your performance with this app. Plus I love the weekly update blogs/emails and they keep adding new content. 10 stars. Excellent value

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Kmasdas

2 years ago

Minor updates for 2 years

Content is amazing, app is terrible with close to zero updates or improvements

Update 1:
I appreciate your quick responce but I can’t agree that you did 20 updates in the last year when for the past 2 years the app remains majorly unchanged. If you can point out to me the said 20 changes I would be glad to increase the stars instantly but “bug fixes and improvements” doesn’t count

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Nihil688

2 years ago

Response from developer

We are glad that you are enjoying our workouts but sorry to hear we are not meeting your expectations for the app itself. Can you tell us what you would like to see changed or added in the app? Please reach out to support@asensei.com and we'll be happy to hear more details of what we can do to improve. We are always listening to feedback from customers and we have made around 20 app updates in the last 2 years based to a large extent upon that feedback (with another release coming soon).