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This app is terrible
This app is a waste of time and money. My family and I were on a vacation and for a fun way to end it we decided to do a scavenger hunt with this app. It was horribly confusing to share with your family then we went to one location and it was closed and the workers had no clue about any scavenger hunt. Next stop was like a mile away and the map does not move with you it just shows you where the location is and doesn’t move at all. Next stop was ok and was pretty close to the other one but then the next one was like another mile away. Eventually we gave up and had to walk all the way back to our car which we had no idea where it was. So yeah save your money and time and don’t get this game don’t make the same mistake we did! Also it drains your battery completely mine was at like 93 when we started and when we ended it it was at 20%Show lessCapCut all the way baby
The app needs help
Signing up was broken. Couldn’t sign up with the Apple login. My friend’s Apple login seemed to associate her with someone across the country?! Signing up by email worked for me, but not my friend. Had to resort to using text. Had to kill the app to do it as it refused to do anything other than email after trying email. 🤦🏻♂️ Adding people to group was just as bad, mostly due to all the login issues.
Most of the challenges were fun. There were several fill in the blank style challenges that appeared under the “pill” on the iPhone… so some work needs to be done to make sure things render correctly. Submitting was painful and hung up several times on the scoring step, leaving us to retake pictures since I couldn’t use the one we just just took. The hunt was out of date as a couple of the features have changed. And one of the challenges was a bit odd… it asked for an updated cover picture for Tiber Park, but Tiber Park wasn’t the destination and was not nearby.
I like the ideas and think doing this in other cities could be fun, but the app experience really killed much of the fun.Show lessjszakmeister
Terrible app, glitchy games, poor customer service & charged after cancellation
I cancelled my membership in March 2023, and just discovered that I have been continued to be charged $27 monthly even though my account no longer exist and I can’t even log into it. This app was terrible to begin with, we had lots of problems with the online games glitching, as well as the app scavenger hunts being very user unfriendly. Stay away from signing up!Show lessOceansawayhere
Winchester Wander
We bought the Winchester Wander. Not a good experience. Gives the ‘start’ at the lower end of town, when you click ‘start’ the actual starting point is far away at the top of the city. There is only one question at each place, no riddles or anything fun. You have to pay to get into 3 of the places, and on the day we did it one was closed anyway. It asks us to take photos and will only proceed when we’ve done this, which wasn’t clear when I signed up. Ignores amazing places in Winchester like the Westgate and the King Alfred statue, the City Hall and the Oldest Pub. Really sad we spent a day paying attention to this app instead of going in the tourist information to get a decent guide to the city. Would give it zero stars if I could.Show lessutility bug
It’s ok - when it works
We are currently tracking full-time in an RV and paying for some type of tour in every city gets expensive.
I thought this would be a great way for our family of 5 to see the areas we’re stopping in.
The first time we tried to use it, the app didn’t work at all. I was told technical support would help and get back to me. I didn’t hear anything back.
The next time we tried to use it, it worked better, but it is glitchy. If you let your screen go dark or switch to a different app, this app screen goes black and you have to close it out and go back in.
Also, in the beginning, they have you choose a name and role for everyone. I expected that the app would assign certain tasks to each role. Yes, I want to work together with my family, but I don’t want the kids fighting over who gets to take the picture, you know?
Anyway, I’ll keep it for the year we paid for, but I wouldn’t buy again.Show less8camaro1
Crashes. Impossible to cancel.
App crashed on my phone with blank black screen multiple times. Crashed on my wife’s phone with dozens of react errors. Couldn’t cancel free trial in app due to errors. Couldn’t cancel via phone support because they needed an ID from profile page which would not load. Phone support could not cancel with email, phone, and name. Almost certainly going to have to do a charge back via credit card as they don’t take subscriptions via Apple Pay nor PayPal (I’m sure that’s just a coincidence). Phone rep refused to honor or even acknowledge CCPA. App has a pints and achievements system; I didn’t see any MTX in my brief usage, but it seems like they either have it or are preparing for it.
Stay Away.Show lessM0dsiw
Like throwing away money
Got vouchers as a gift from my wife.
Tried to use, but app kept crashing, and when we did finally get to put our code in, it said it had already been used.
Nobody answers the support phone line (we’re in Melbourne, Aust).
How do we get our money back?Pete7527
Cousins Reunion
We slpit into 4 teams of 3.
Slightly drizzling but fun.
Next time hopefully warmer.Homedawgtaco
Roam Away from this APP
This is a horrible app. We were excited to do a Mother's Day scavenger hunt and it was so frustrating. It was not clear how to start but we worked through that. Once we started we could not read the choices on the multiple choice options because of graphic design. Then there was a bad question but would not let us skip it so we literally had to abandon the hunt after about 15 minutes.. I don't generally post bad reviews because every business deserves a second chance but customer service was also horrible. In the end they would not give us a refund even though our Mother's Day plans were completely messed up because if this poorly designed app.Show lessCLM in NY
Fun but no points/no help
A month after our first (Lake Eola) hunt that we completed and got the message that we had been awarded points - it still doesn’t show up (nor the points). We’ve contacted support in every single way that we can find and always get the same tired message: it’s an issue they’re aware of and they are working on it. They’ll keep us posted.
But it’s never fixed, they’re ever in touch or keeping us posted.
Sorry to have bought a season pass to this. Will try to get a refund and try another similar app. Friends did the other app and got their points and moved on to do more hunts. While we sit here waiting for our first one to show up. 🙄Show lessMeridith67
