Bugs & kinks ruin the experience
The app was going okay (about 3.5 stars) up until I updated it. The reason I updated it was to hopefully see if they worked out an issue to allow you to see results of a poll that I created. After updating the app, I now somehow lost certain controls such as being able to see who is in the party because it is telling me to “RSVP to view all guest.” However, there is nowhere to do so for myself & everyone else inside the party. As the main planned, these simple bugs makes it tasking to plan when this app was supposed to be built to make things easier. The RSVP issue happened for people who had the updated version well before me, so it’s like the app got worse after updating which should never happen. When I tried creating a test dummy party, to proactively work around kinks without affecting my original party…changes still somehow reflect towards my original party defeating the sole purpose of creating a fake one. I feel this would have been easier had I manually done things through Google, but I went through so much getting 14 people to cooperate & download the app thus far. I wish there was a way the developers could get their stuff together because “4.8 stars w 18k+ reviews” is quite alarming for how the app is running for me & the experience for everyone else who have left recent comments…which have been bad without having to say.Developer Response
Hello! Thank you for taking the time to submit some feedback — we appreciate it! It looks like our development team has been able to get to the bottom of the issue with a recent update so that this won't happen again. We apologize for the inconvenience this was causing you and your party, but appreciate you sending in your feedback so we could solve this problem. Please reach out to our app support if you have any more questions when using Batch.Terrible, practically useless
We made all my bachelorette party attendees download this app after hearing how great it was. Once we created the event, we found out the hard way that whatever new iteration this is since becoming Batch, it is close to useless. There’s no way to have guests individually rsvp for events within an itinerary. In fact, the only way to manually add people to a specific event is to do it when you first create the event - and you can never change the guest list. I thought the whole point was to be able to let everyone know the itinerary for a multi-day event and let them rsvp to each event. I have confirmed this function does not exist by asking the developers. Additionally, it has a chat function, but sending a message or poll to everyone in your event doesn’t give them any alert or notification. There’s no way to “push” info to people. So I am relying on my 22 guests happening to look at this app on a daily basis and navigate to the chat section just to check whether we’ve said anything. I tried to use the poll and chat option to get rsvps to one of the embedded events (since there was no other way to know who’s coming). Unsurprisingly, only 3 of my guests saw the poll and replied.
We will be looking elsewhere for a planning app, but I’m honestly embarrassed that we made everyone download this. You guys should remove it from the App Store until it’s out of beta testing mode.Great until it isn’t!
I totally loved using this app when I first downloaded it. It was convenient for myself and MOH to communicate with all 12 people in my group, without having to exchange numbers. Starting a poll was super easy and helpful when it came to deciding everyone’s budget for our stay. After that it was like the app took a nosedive! People were kicked out of the group and unable to log back in, which is so frustrating! Only some of my girlies got the messages, so I had to start a group text/chat; which defeats the purpose of having this app. Last but not least, this app as continuous updates! I understand apps are never perfect and will most likely have an update here and there. But this was just about every week it needed an update !
Do not download this app and just use a regular group text. Don’t waste your time.Developer Response
Hey there, thank you for taking the time to leave us your feedback. This sounds super frustrating, and we're sorry to hear that you experienced this while using our app. Our product team is continuously working hard to improve BACH for users like you—and we hope you consider partying with us again in the future!