Leave a Review Sandals & Beaches Resorts
Lovely
The resort is fabulous. Beach and water park are amazing! Staff is polite and interactive with guests ๐. Property is beautifully landscaped and nicely maintained ๐ธ. Room has nice amenities!( some minor repairs are needed)
Food not up to par at restaurants. Many menu items ordered are modified unknowingly to guests ๐. Food has been served really cold, when should be hot or warm. Sandwiches have been served with super soggy bread, canโt be picked up to eat. Restaurant hours posted online are not honored, ( not due to weather)
Missing FRESH fish options, fish and seafood available have been a big disappointment in flavor, and have been dry and chewy.
Activities posted online may be canceled unknowingly to guests.Show lessSouth Coast
This has been a not great experience compared Ochiast year. Our air is always pouring the water even with us not leaving any doors open! The TV has been messed up since we checked in! The problem w/ that is my husband has had sun poisoning for 2 days and stuck in the room! So it ducks not to be able to at least watch TV! We go to the concierge desk and make plans/ reservations one day and the next when we go to follow up, we have to go to the island Routes desk, they always send us bk to the concierge desk! We received some credits when we got here and have tried to use them, however their so specific itโs hard to use them. We had a Catamaran credit when we booked our trip, b/c itโs not available! So that credit is useless! We are here with our friends who we all have an anniversary today the 18th, however the 4 of us have really not felt like this has been the best trip for any of us! Weโre in room 1409 and our friends the Martins are in room 1410! TonyaShow lessFirst class
Absolutely outstanding; in every sense of the word. Exceptionally welcoming staff. They all show that they love their jobs and treated us so warm. They were enthusiastic and intentional about making sure we had a good time. We loved Ronaldo(the electric guitar player) . He was so nice and kind to us when we talked to him because we were intrigued by the show he put on. The entertainment was spot on! It couldnโt have been any better! Beaches literally blew our minds! It was a lot more than we expected! Really, it far exceeded our expectations! Nelson who took us sailboating was so sweet. He loves his job and it showed in how he treated us! Kudos to all of the beaches team for a job well done! The variety of fine dining options were so many. We had room service 2 times a day. We will definitely be back soon!Show less