Leave a Review Sandals & Beaches Resorts
Lovely
The resort is fabulous. Beach and water park are amazing! Staff is polite and interactive with guests 😘. Property is beautifully landscaped and nicely maintained 🌸. Room has nice amenities!( some minor repairs are needed)
Food not up to par at restaurants. Many menu items ordered are modified unknowingly to guests 😕. Food has been served really cold, when should be hot or warm. Sandwiches have been served with super soggy bread, can’t be picked up to eat. Restaurant hours posted online are not honored, ( not due to weather)
Missing FRESH fish options, fish and seafood available have been a big disappointment in flavor, and have been dry and chewy.
Activities posted online may be canceled unknowingly to guests.Show less🤔Nala
South Coast
This has been a not great experience compared Ochiast year. Our air is always pouring the water even with us not leaving any doors open! The TV has been messed up since we checked in! The problem w/ that is my husband has had sun poisoning for 2 days and stuck in the room! So it ducks not to be able to at least watch TV! We go to the concierge desk and make plans/ reservations one day and the next when we go to follow up, we have to go to the island Routes desk, they always send us bk to the concierge desk! We received some credits when we got here and have tried to use them, however their so specific it’s hard to use them. We had a Catamaran credit when we booked our trip, b/c it’s not available! So that credit is useless! We are here with our friends who we all have an anniversary today the 18th, however the 4 of us have really not felt like this has been the best trip for any of us! We’re in room 1409 and our friends the Martins are in room 1410! TonyaShow lessCutiepie3175219088
First class
Absolutely outstanding; in every sense of the word. Exceptionally welcoming staff. They all show that they love their jobs and treated us so warm. They were enthusiastic and intentional about making sure we had a good time. We loved Ronaldo(the electric guitar player) . He was so nice and kind to us when we talked to him because we were intrigued by the show he put on. The entertainment was spot on! It couldn’t have been any better! Beaches literally blew our minds! It was a lot more than we expected! Really, it far exceeded our expectations! Nelson who took us sailboating was so sweet. He loves his job and it showed in how he treated us! Kudos to all of the beaches team for a job well done! The variety of fine dining options were so many. We had room service 2 times a day. We will definitely be back soon!Show lessJudemia
Sandals Grenada September 2024
Celebrating birthdays, one a milestone. Amazing experience from the time we stepped onto the property. Top notch service! We choose to go all out w/sky pool room and butler service. Kieran, Junior and Akeisha went above and beyond to make our special celebration one to remember! Not to mention the impeccable service, attention to detail and friendly personalities, they were all wonderful.
We focused our week on diving, completed 7 dives, one night dive. Everyone we encounter in the dive shop were professional, friendly and so helpful! Big shout out to Travis, Jermaine and Adrian. Travis certified one of us for open dive, great experience! Patient, knowledgeable and made it fun! Jermaine certified one of us for Advanced, again, great experience!! Adrian took us on night dive, impeccable professional but most of all, made it enjoyable and memorable. The entire captain and crew were all about safely, service and fun! I highly recommend this dive shop and team for anyone thinking of getting certified or considering which resort to go to for diving. Lots of dive locations to choose from! Reefs awesome, wrecks as well! We didn’t do the sculpture dive but heard great things.
This was my first Sandals and Grenada set the bar high.Show lessRaAnndy
App Useless
Pointless trying to set up a profile to access the app as you never get the activation email when you create your profile.Roberto2223222
Glitchy Sandals app
This app worked fine at first but now seems erratic and glitchy. It won’t show my vacation details and I can’t access the resort map. I’ve uninstalled and reinstalled but no change.Fred spurs
App is poor
The app is virtually useless. We have to log on to main sandals website to find out info. The app should tell us everything that is happening throughout the day & night & where, Evening entertainment, what restaurants are open now (lunchtime) and tonight so we can make decisions days or hours before as necessary to us to plan for our holiday. For example, We need to know the time of the wine tasting today and cannot find this anywhere! I suggest that app developer looks at the app for the Excellenc Group of hotels to show how it should be done. Only rating one star as cannot post zeroShow lessdharve19
Bad choice
I have what I thought was a honeymoon villa with a private pool outside on the balcony which at the time sounded like a nice idea, I get here and my room is on the second floor and my villa, I had to take the stairs to get to my private pool, I am what seems like a mile away from the swim up bar pool which would have been fine, and all the great places to eat. Have to get a shuttle with was not easy at night to get back to my room , And to top off my weekend I have a spinal stenosis, too bad knees, and neuropathy foot pain, This was not the room for me, and my wife was recovering from a broken ankle, and I believe that the concierge
Representative good see that this was a problem and did nothing to change it. I love sandles and will not let this bad experience change that, I will be more careful next time and these villa are very nice I just don’t think you should put a couple with our condition on the second floor with no elevator. That’s why I said Bad choicesShow less#standstrong
Gina
Gina app has not changed since our last visit. No response to query. No phone number listings to speak to the various teams.vron1313
Our second time around
We’re just so happy we chose Sandals “again” and we’re enjoying every minute. We love the friendly service, everyone we’ve met are so professional and pleasant going the extra mile if needs be.
Please don’t change Sandals 👌Ja one love
