Leave a Review Sandals & Beaches Resorts
First Class Experience
From the moment you get off the plane at the Sandals lounge you get the Sandals experience. BMW transfers, greeted upon arrival by your butler to make your room and refreshments to your liking. Our butlers made sure each days experience and dinner reservations were set perfectly. The additional benefit of the Royal Caribbean Resort is the Sandals Island and pocket beach/pool areas allowing you to enjoy others company or find privacy when you prefer.Show lessFear Not Fitness
Horrible app
I’ve just downloaded this app 10 minutes ago and I want to rip my hair out. Even though you have the option to choose “enable Touch ID” and “remember my user name,” the app does neither. I have had to sign in 3 times in the last 10 minutes because once you get out of the app; you have to type in everything again.
Also, this did not contain all the extras that I had in my booking. There is an area where you can see extra purchases and only one of the two purchases are noted. I had to end up calling Sandals to straighten this out. On their end, they had both of my extra purchases.
Lastly, this was showing that I had an $85 balance due even though my trip has been fully paid (this was also verified over the phone).
This app is terrible.Show lessPhizzleFaces 18BBA9BCD8
What’s the point?
I’m not sure what the point of the app is. It’s really just a list of their locations with a little bit of info with marketing photos. Any additional information takes you out of the app and to their website in Safari. When you return to the app you have to log in all over again even though “Keep me logged in” is on and Face Id has been enabled and authorized. Face Id doesn’t prompt and you have to type everything in. I expected to be able to book and see offers in the app.Show lessAppDever
App is horrible
The app continuously makes me log in (even though the “keep me logged in” option is checked). Under the “Trips” tab, it continuously makes me try and sign up for the rewards....BUT you CANNOT sign up for the rewards until you’ve gone on vacation. So then when i try and go back to “My Trip”, i have to again log in and “Find my trip”. Super annoying considering the amount of money we’re paying to go on a Sandals vacation. The least that could happen is they update their app.
I will say the app is cool to see what options are available on your trip. That’s the only reason the app got a 2 Star.Show lessChinese Poundcake
Camp Sesame
My name is Jason Oster and my daughters Alexandra (4 years old) and Chloe (2 years old) used Camp Sesame every day of our vacation April 6-12. This is our third time at Beaches Turks and Caicos and I cannot day enough about how great the team at Camp Sesame is. Every year Fedeline and her team are always extremely welcoming and so sweet and kind to our girls to make them feel comfortable. I wanted to give a special mention to Rushane, Mary, Roselene and Maxine who we remembered from previous years and are so amazing. Also Francine and Sabiana are amazing and this was our first year meeting them. Our daughters loved them and everyone who worked there. Thank you so much for a great vacation.
Jason and Stacy OsterShow lessJason Oster
Amazing
The service at Sandals is above any I’ve experienced in the works. Our butler team was amazing. LaTonya was the perfect fixer. She knew what you wanted before you asked and she made it happen. Tori was Ms Personality. She was always smiling and making your day brighter. Nicholas was Mr Johnny on the Spot! You called and he was there. The team was superb. They started the day with us and catered to our every need until bed time. They are the reason we will return. This was the best vacation we’ve had input 37 years of marriage and we take a trip every year. Thanks team! #sandalsloveShow lessDJ Soulman
Best birthday week!
We enjoyed our week here along with our a friend that share a birthday in March as well. Everyone has been so nice. Agnes at the omelette station is so sweet & cheerful every morning. Albert the food & beverage mgr was a delight to talk too. Mr. G at the royalty & rewards was super sweet. Pulled some strings to get us into the busy Gordon’s for our birthdays tonight. To my surprise my room was decorated with Balloons & a Happy Birthday sign. Chocolate cake & champagne was waiting in an iced bucket as well. Thank you for the bottom of my heart. My husband and our friends Ron & Marlena also loved the dive master Marie ❣️Show lessJude Garrity
Pool Bar
The entire staff at the pool bar are incredible. They set the tone for the entire resort. Starting with Big Sexy Terrence, Super Mario and Sweet Candace, they go out of their way to ensure each and everyone feels at home. How they manage is beyond me!
A very special shout out to Amazing Tracy and Darling Sherena. These young ladies work nonstop to meet everyone’s needs around the entire pool. They always are very pleasant and share a beautiful smiles
Because of this very special crew, we have decided to book a return trip next year. Oh, we plan to bring additional friends and family
Please pass along our sincere gratitude!
John and Lauriel Marks
Beavercreek Ohio, USA
1419Show lessOhio Swirl
No app Support
The app worked fine...when I could get in. After an update, I could not access the app. When I used the Forgotten Password feature multiple times, the email instructions were never received. When I opened an App Support ticket, they referred me to Customer Support at the 800# and closed the ticket. The Customer Support Rep didn’t know how to reset the password and referred me back to Support. So, I’m on vacation now and can’t use it. Not very good advertising....Show lessdayzmay
Barbados 11 nights, 20th to 31st
Excellent stay and great standard. Dined at 11 different restaurants, one for each night of our stay, and each one good with both Butches restaurants being top class.
Returning guests diner was excellent both meal and entertainment.
Disappointed with Parisienne as decor was bland, and lacking a true touch of France. The meal choice was definitely poor as very little actual French cuisine was available within menu choices and did explain these issues with Kelly from HR who sat on our table on the returning guests dinner. With a truly exceptional vista and location, I feel that this could have been better presented.
Otherwise, a very enjoyable fourth stay with Sandals and yourselves and am already looking forward to our next one.
Regards
David and Gail GreenShow lessdavid and gail
