Leave a Review HSBC Singapore
Good but hard to transfer money and Paynow doesn’t really work
It’s okOisin-1135574321
Developer Response
Hi Oisin. Thank you for giving us your feedback. We’re sorry that the app isn’t working as you’d expect. You may wish to re-install the latest app and try again. If you encounter the same issue, please call our 24-hour Customer Service Hotline at 1800 4722 669 (+65 6472 2669 if overseas), so that a staff can assist on this matter. ^GVTransfer nightmare
Can’t use this app to make international payment to other banks the contact service is a joke and you can spend hours in a branch to try and sort it out with no luck now have to wait on IT which can take 7-10 days to respond worst bank I’ve used so farMaxy M
Great suggestions hide your bank details on transfer receipts
Yes I agree with the comments above, hiding account details to confirm payments is both a very sensible idea with so many scams going on. We only use Paynow feature for small transfers to people we nearly know. Otherwise great app!Goldisking
Developer Response
Hi. Thank you for your feedback. We are constantly upgrading it for improvements, and you can check our webpage https://www.hsbc.com.sg/mobileapp for the latest updates of our mobile app. ^GVDoes not work
Does not work unless you upgrade your phone. My i6 phone cannot upgrade to system- now stuck with no access???Mr Pawts
Missing core features
This app unfortunately misses the mark and doesn’t give the same functionality that you get in hsbc’s uk app. Its quite bizarre that key features like being able to complete a transfer haven’t been thought through properly as you have to use a PC to set up a payee first before you can transfer. A quick comparison to better banking apps like Standard Chartered’s can quickly reveal the need for urgent improvement. UI work is also needed to reduce the number of clicks a user must make for simple interactions.Show lessDesmo16rr
Allow Debit Card lock functionality
There’s an option to lock credit card, however the same is not available for debit cards. Why the disconnect? With the recent rise in scams shouldn’t debit cards which are direct point of contact towards our deposits be equally if not more protected?Liivan
Developer Response
Hi. Thank you for your feedback, and we're sorry that the app isn’t working as you’d expect. We are constantly upgrading it for improvements, and you can check our webpage https://www.hsbc.com.sg/mobileapp for the latest updates of our mobile app. ^GVRating Hsbc-sg app
Needs too many unnecessary clicks. Probably the worst designed app in the Worldnicknamewillbedisplayednextto
Singaporean Gee
Why is only 1 device allowed to be added that is stupid this needs to be removed ASAP!fhdhdhdbdh
App keeps crashing
I do not understand why the app keeps crashing. This is very annoying since we need the digital token for everything. Can someone explain why? My iPhone is updated.lllly97
It does not what it says
Paynow does not work
Face ID does not work
Etcboardmanhouse
