mObywatel User Reviews

mObywatel
mObywatel
Ministerstwo Cyfryzacji

Top reviews

Crush …

Aplikacja po update zalicza crush na każdym starcie na iPhone 8 i SE 2020 iOS 16.1

Response from developer

[Odp. udzielił zespól mObywatel] Dziękujemy za zgłoszenie. Prosimy o kontakt z infolinią: tel.: +48 22 182 22 53, mail: mobywatel-pomoc@nask.pl. W komentarzu nie możemy zadać części pytań - np. związanych z danymi.

Very complicated

I’m a pole living in London for 15 years from 9 years old and my Polish is not up to the best standard. I downloaded this app trying to verify my identity so i can check if my passport is ready, however they’re either asking for a polish bank account details or use another app to verify which is also so confusing. It’s all only in polish and it’s hard to understand anything. I would prefer if there was an option to send them a picture of my identity document with my face next to the document or even using my address to verify
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Niemożliwy upgrade do wersji>13

To co zrobiliście to absolutne świństwo w stosunku do starszych biedniejszych właścicieli starszych modeli telefonow Nie kazdego stać na nowy model a firma Apple wiadomo chce sprzedawać coraz droższe pseudonowości.....

Can’t install on Android

I can’t install the app on the Android phone registered in USA, because “This item isn’t available in your country”. Why???
I installed the app on the iPad registered in USA and was able import my documents.
Why the Android app is blocked on Android? I can’t see any reason.

User interface is a nightmare

Login using polish id is a user experience nightmare. No integration with application necessary to interact with certificate on polish “dowód osobisty”. User have to enter 6 digit OTP without any means to copy it.

Response from developer

Odezwij się do nas i podaj więcej informacji o autoryzacji. Jesteśmy pod numerem 42 253 54 74 (od poniedziałku do piątku, za wyjątkiem świąt, w godzinach 7.00-18.00).

Is this a joke?

Aplikacja NIE DZIAŁA na iPhonie 10 i systemie 14.7.1 Każda próba dodania dokumentu kończy się niepowodzeniem !!!

Potwierdzenie tożsamości przez bank

Wszystko jest ok dopóki nie wpisze SMS kodu w bankowości wówczas dostaje informacje ze pojawił się błąd . Wielokrotnie taka sama informacja co zrobić ? Może mam za stary system na IPhonie

Useless if you’re not Polish

It simply doesn’t function for non-poles

Not easy.

1. Its only in Polish so Expat’s May need help.
2. Your password will not be saved to your keychain, so remember it.
3. Your Polish ID as registered at the bank must be your latest ID If you recently changed your ID, update at your bank.
4. You must have your own Polish bank account client number & password. (I.e. If it’s a joint account you must both have separate internet banking login numbers & passwords). The App accesses your data (name, Pesel, etc from your bank account.
5. You can only access your data on the App from the device/phone you originally set it up on. Apparently you can’t login from another device. (E.g. I set it up on my iPhone but can’t subsequently log in from my iPad).
6. Friends successfully got their Covid Q-code on the App but at passport control the border guards did not have the applicable equipment to read it!
7. On the positive side you can install on the App your Covid Q-code, driving licence, ID & other stuff.

Conclusion: Everything to do with Covid changes daily, so let’s be kind & say this App is “work in progress” but not yet fit for purpose but it’s going to be essential for Polish residents who travel.
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Super app

Helpful

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