Terrible user experience, can’t print financials
We used GoMotion as our payment system for my child’s competition cheer organization. When it became apparent that the director was grossly mismanaging money and the gym was shut down overnight, many parents tried to delete their payment information to stop further charges. The “delete” button had disappeared from our parent interface. The only option was to call or email GoMotion. Several parents called and never spoke to a person. Messages were left and never responded to. I wrote an email and never got an answer or even an auto-reply. A few days later I got an email from the cheer director herself, who deleted my cards per my request. It was clear that GoMotion just forwarded everything to our director, who I clearly explained should no longer have access to my payment information.
In addition, as we are trying to dispute charges for goods and services not received for the cheer season, it became apparent that there is no option in GoMotion for a parent to print their financial statement. This is mind-boggling. I now have to deal with a series of screen shots pasted into a document to show my bank receipts.
In addition, as we are trying to dispute charges for goods and services not received for the cheer season, it became apparent that there is no option in GoMotion for a parent to print their financial statement. This is mind-boggling. I now have to deal with a series of screen shots pasted into a document to show my bank receipts.
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Response from developer
Sorry to hear you are having problems with the app. You can reach customer support from the mobile app login screen by clicking the help button, scrolling down, and selecting "report a problem here". We are happy to help get the app working for you. Most of the items you are referencing are directed to your organization and not GoMotion but we are here to help you navigate. Thank you.
Simplicity
Keeping everything in one place makes it even easier for me as an instructor and coach. Families love it.
Satisfied Customer
Now that we’ve got the program setup, it’s been great! The staff is extremely helpful when you have questions!
Response from developer
Thank you for your great review!!!
So simple
Making my life easier!
Works great!!!
Very user friendly
Go Motion app
It is awesome and very user friendly!
Easy to use
Very easy app to navigate and use!
Love this app
So easy to use, info easy to see, love getting the notifications when something is posted - I feel so informed about all the things going on on my daughter’s team
Response from developer
We are happy to hear you love GoMotion and how easy the app is to use. Thank you for your review.
Absolutely to BEST!!!
I had my 12 yr old girls at Rockdale Gymnastics for a year and the only thing they could do was a round off. After three sessions with BeastMode Athletics, one of my girls did her first unassisted backhand spring. And my other daughter is right behind her. The coaches at BeastMode accessed the girls and their skill levels and gave them the proper attention they were in need of. I would recommend EVERYONE bring their young athletes to BeastMode Athletics. They run a program that is enriching and results driven!
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Response from developer
That is great news on your girls, thanks for your review.
Amazing
Fast and easy to find out you cheer info
