KYC Issues and Slow response
You can’t save the documents for KYC verification and can’t proceed further without KYC.. every documents need to be ready to upload once app is downloaded, you can’t save this KYC verification for your convenience even if you did it it take hell lots of time to verify and gives issues
No verification email
Been more than 24 hours and still no verification email.
Not really a game changer
Service fee is really high!! If their aim is to get foreign currency, they need to reduce it before people use other apps with less fees.
Useless app.
Can’t even register. Too slow.
App review
Worst ever app from this new update, can’t even log in even if you MPIN number is correct. Please bring back the previous app or fix it.
Thanks
Thanks
No icon to register
There is no icon I can press to register my new number. My old password doesn’t work, it keeps saying sign in with new number, but there’s nowhere to sign in.
Need improvement
Made complicated and horrible service. Also, worst service ever.
Too slow, low performance
The app is too slow. It takes ages to open any tap. Tried a simple step, checking my balance and it took me 3 times closure of the app and keeps loading but not displaying the desired output.
Cannot login
After the rebrand app, I am not able to login.
Complaining
Why is that we cannot log in to our own account.
