Glasgow Airport User Reviews

Top reviews

App not functioning

I have used this app for years and always worked well, recently it does not show your booking details, an error message windows says “error getting booking history details” when trying to open the reservation The icon for my bookings has disappeared off the bottom of Home Screen.
I tried calling the help number and got NCP who didn’t have a clue. GLA appear to have nothing to do with their app.
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App urgently needs fixing

Use this constantly for airport parking. Booking system is good but as other users are pointing out, once you’ve booked, it’s an epic fail.

Refuses to show your booking in the app, will only display an error leaving this next to useless.

Also epic fail for having no feedback/contact feature so having to do this here, hoping someone watches and realises it needs fixing.
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history can’t be located

Useless app. When you go to history to open for instance a fast track security booking it’s shows the history but when you click on the link for that booking it’s says can’t be located .

Car parking

Couldn’t find my booking on the App
Said it was having problems, good job I screen shot my booking
Turned up to our pre-booked parking slot and couldn’t get in
It wasn’t reading our registration of our car
Pressed the button, apparently it wasn’t working properly
Couldn’t find our reg but it hen I gave the gentleman my booking number he found it
Not as streamlined as I thought
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Lounge visit 15th May.

Visiting the upper deck lounge in the morning of 15th May with my wife.
We were served by a lovely young lady called Mary. She was a delight, an asset to the airport.

Can’t change year in Parking booking page

Good App but error on Parking booking page

Can’t change date to 2024 so can’t book parking

Glasgow Airport not Accessible for Users of VoiceOver

One of the worst Apps I have come across in terms of Accessibility - None of the Ap features work when running Apples Screen Reader VoiceOver. Such a shame that Accessibility has been totally forgotten about by App Developer and Airport Owner

Cannot Login To Account

A decent app however the function for logging into your Glasgow Airport website account does not work, despite multiple attempts. This renders what should be one of the most useful features of the app - retrieving/viewing existing bookings for car parking etc - completely unusable.

Flight Statistics

Since the change to the website I feel that the flight arrivals:departures data is not as informative as it was previously eg previously when a flight was on approach you would find out or if a flight delayed it would give you an estimated time of arrival

Won’t log in

Most people appear to like this rotten app.
I don’t.

Downloaded the iphone vesion and tried signing in. Response : ‘an error has occurred’
So tried changing my password. Response :
‘an error has occurred’ (no indication whatsoever as to what an acceptable password can be)
So tried downloading it onto a different machine - same thing.
Offloaded the lot.

The website itself seems to work but it will be a long time before I try that app again.
Annoying, time wasting, and totally useless.
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