NorthStar mCare

August 30, 2024

Identify and flag any existing Service Orders within mCare that are now prohibited from synchronization. Minor bug fixes.

May 23, 2024

Improved premise geolocation store process Changes made to use CIS as a primary source of geolocation information based on config Improved service order update: Avoiding VOIDED service order update Minor bug fixes

December 15, 2023

- Improved service order update process - Minor bug fixes

August 1, 2023

Features - Implemented image compression in mCare Field to save space - Separated the MDMR configuration from the Completion Note configuration (Application Settings) - 'User Permission' script is now embedded in mCare deployment process Bugs - Resolved to create an order in the field is generating multiple orders - Fixed Images don't come through when SO completes in Field - Fixed Image attachment in mCare causes bounce-back - Fixed the mCare Client Debug mode turned ON issue for Field App

May 23, 2023

-A fix has been applied to ensure that communication with the server is in the correct order when a FSR goes from offline to online mode. -Changes have been made that set the secure data values (e.g., SSN) to NULL. This allows the CIS (nsBL) to process MoveIn service orders without decrypting those values.

April 21, 2023

-Changes were made to improve the search related UI elements when searching for an account via an address or meter number -Added functionality to allow FSRs to update the Longitude and Latitude of an account through the field app -mCare now accommodates status changes made by MeterSense or Multispeak within the CIS -Allows recording Meter Reads on MOVEOUT service orders to be available in the CIS (Call Maintenance) upon approval.

January 26, 2023

- Changes were made to allow a user to connect to the server when using newer mobile operating systems - Documentation was added to ensure that best practices are followed when executing mobile build processes

December 15, 2022

- Fixed the issue where Service Order bounced back upon completion - The FSR may now use the address as a search parameter when creating a service order

November 10, 2022

-Allow for the app to reconnect when the VPN and / or WIFI is disabled -Fixed the rendering issue for Service Orders being returned to the Accepted tab after clicking the Take Back button -The default value of the Completion Notes Sync configuration is now set to ENABLED -Adjusted the reconnect date to be a FSR's service order completion date -Repaired the meter positions to show in accordance with the index number specified while creating a electric meter profile -Reactivated the navigate here link in the map section -Optimized user profiles related queries and improve performance throughout the entirety of the application -Added a TEST banner across the top of both apps when the Configure Test Environment system settings are enabled

July 29, 2022

-Disabled the checkboxes, Approve and Rework By FSR buttons upon a bulk approval. -Fixed the Auto Move Out settings to prevent them from appearing on the user permissions page with empty values. -A fix was added to sequence the 'Meter Remove' event first and the 'Meter Install' event second. -Changes had been made while assigning a service order to a FSR, approving the service order, or completing the service order not resulting in the following errors: "Invalid Bank Account number" or "Requires unmasked account number when payment partner information is not provided"