Leave a Review Enjin
Enjin support
User issues are satisfactorily addressed promptly and professionally. Inspires user confidence with a product that has awesome supportkalaharisafari
Excellent Support
I had a few questions about adding tokens and Micael was so helpful. They responded promptly. Excellent service. Would recommend. Highly. Thank you Micael.Yas_Mlk
Developer Response
Hi there! Thank you very much for your positive feedback, it is much appreciated from the Enjin Team! Let us know if you need anything else at all and we'll be happy to help you with anything else 😊Company went above and beyond to solve a problem!
First off, let me say Thank Etay, one of the service representatives there. Etay figured out an issue that Coinbase could not solve over six months and he did it in 24 hours. I highly recommend this wallet. All of these other wallets are charging way too much in gas and expect you to know all the lingo right off the bat. Coinbase kept and I said, please talk to me like I’m because I have no idea where the hash is and until I do, I cannot give it to you. Of course I got no response from Coinbase Wallet. I just got $200 from me. Readers beware. Stay away from Coinbase Wallet and Get Enjin Wallet.Show lessJordan41084
Developer Response
Hi there Jordan! Thank you very much for your positive feedback, it is much appreciated from the Enjin Team! Let us know if you need anything else at all and we'll be happy to help you with anything else 😊Excellent tech support
Cannot recommend enough the humility shown by Enjin representative Micael to help me resolve an issue, the guy went way over and above without question and was too happy to assist. Gold star Micael - thank youbundy1306
Developer Response
Hi there, Bundy! Thank you very much for your positive feedback, it is much appreciated from the Enjin Team! Let us know if you need anything else at all and we'll be happy to help you with anything else 😊Superior NFT quality A++ Customer Service
I had previously written a bad review of the Enjin Wallet that was unwarranted as the issue was of my own misunderstanding. Imported wallets on Metamask need the base wallet imported to Enjin. Also, additional wallets created within one MM account share one pneumonic recovery phrase. Many thanks to customer representatives Shane for being knowledgeable, expedient and most of all patient in your dealings with me as an individual.
I have added Enjin to my portfolio, IPhone, and morning routine as of now.Show lessrrygewxvj
Developer Response
Hi again! Thank you for your updated review, we really appreciate it. + Thank you for supporting our Support team. 😊Does not allow you to paste text for wallet password
Using a password manager to generate secure passwords is common today.
To force users to manually type in memorable passwords is a security flaw.Derek Dollarbillz
Developer Response
Hi there Derek, thank you for your review! In our upcoming wallet v2 update, we will be adding in the ability to paste passwords in the wallet app. We apologise for any inconvenience caused.Very good support staff
Their customer service department is very responsive. I like Enjin walletSharifk388
Developer Response
Hi there, Sharifk! thank you for leaving a review and positive feedback! We're very happy that you're enjoying the Enjin Wallet app! 😊Great wallet and support
I originally started using the Enjin wallet for NFT’s. It works seamlessly and, links different wallets for your convenience. There excellent customer support is second to none. When I was having issues importing NFT’s. they were very helpful and quick to respond. I was able to get my digital assets back in my wallets, because of there knowledgeable support team. I would definitely recommend the Enjin wallet for transferring all your digital assets.Show lessV1P3R805
Developer Response
Hi there V1p3r805, thank you very much for your positive feedback, it is much appreciated by the Enjin Team! Let us know if you need anything else at all and we'll be happy to help you with anything else 😊Excellent customer support
I had an issue with a couple transfers due to my own fault and the customer support team namely Shane, was quick and kind and completely solved my issue no questions asked. Very pleased with the service and can’t wait to do more transactions with Enjin!RADS1211
Excited but disappointed thus far
Excited but disappointed thus far I have purchased a total of three NFTs two through CoinMarketCap and one from opensea. I only have one from cap. No cap and I reached out to support several times and can’t even hear any response. Displeased but it’s earlyrexdog83
