Leave a Review Enjin
Excellent support trap
A few days ago one of my NFTs didn’t reach my wallet address , I reached out to support and with in minutes got a response and explained my details to them and got my problem solved, thanks a million Enjin , Ms. Shane appreciate your quick response five stars is not enough, Love the Enjin wallet so much am moving my crypto’s to the wallet..Show lessDelgardo Davis
Wallet issue
Very happy with this app I had a problem emailed them and got a quick response from them 👍👍mr jay jayjay jay 2022
Developer Response
Hi there! Thank you very much for your positive feedback, it is much appreciated from the Enjin Team! Let us know if you need anything else at all and we'll be happy to help you with anything else 😊Great Wallet With Great Support
I’m a “newbie” to crypto, but spent 30 years in Info Technology. Enjin wallet was recommended to me by my financial consultant and it does not disappoint. Have only had good experiences and just had a great one with a support representative. Very professional; my issue was thoroughly addressed and applied with success! Thanks, Enjin developers and Support! Sincerely, JamesShow lessJMumma
Great app
The app itself is great to use and it’s nice that the customer support is as good. I appreciate their quick response and help.phoon61
Developer Response
Hi there! Thank you very much for the positive review, the Enjin team appreciates it a lot! :)bad standards in security
my wallet passwords are over 100 characters and stored in a secure password manager. the app does not allow paste actions. if it can’t adhere to security best practices and wants to roll their own, they can take a hike.
***UPDATE***
They responded with that they do not allow pasting of passwords for security purposes. DO NOT FALL FOR THIS EXCUSE. There is NO CISO that would ever agree with this statement. This practice leaves out password managers, a BEST practice. It promotes users using weak passwords or reused passwords.
If a company is going to use anti-practices in the industry and claim it is for security, then you must wonder how many more anti-practices they have rolled into their backend systems. Any company who does not conform to best practices as seen by the entire security community, should not be trusted or used.
I am forwarding this app and their response to others in the industry for their comments to come. Perhaps the only way for them to see the light is through strong peer pressure.Show lessFluffyDevilBunny
Developer Response
Hi FluffyDevilBunny, have you reached out to our official Enjin Support team? We have not been able to find any email and/or ticket from you or with that context at the time you've sent the review in. We understand the whole pasting issue is a problem, which is why we're developing our new Wallet 2.0 app which will actually disable this functionality and also has more improvements from our community members and users. Would you be able to reach out to our support team again and we can get our Head of Support to share some more insight on our next updates and ensure your voice is heard. Please do reach out again here: enjin.io/support and we can ensure your suggestions are considered and sent to our engineering team. 😊Enjin Wallet rocks!
I am a software developer who started writing my first programs in BASIC at 15 in high school over 40 years ago. I like what I see in both security and usability from the user interface and software pop-up keyboard. Thanks for your efforts in creating this wallet.chaostheorist137
Awesome app, awesome service
I have used many wallet apps and most of them give no service or very poor service, this app is great and they have email service which is very professional and very fastRod Warren
Developer Response
Hi there! Thank you very much for your positive review, the Enjin team appreciates it a lot.Worst app ever
App is glitchy tried to export my funds to the game, request confirm button doesn’t exist like the info in the help section, I’m not talking about very bad customer support which sent me some generic replies like it’s a bot. My issue wasn’t resolved, it’s been couple weeks now. I prefer decentralised apps. Not recommendShow lessEdwardNa
Developer Response
Hi Edward! We apologise for any trouble, we'd like to look into this straight away for you and understand why the marketplace purchase failed. Please contact us here: enjin.io/support/contact and our support team can assist you right away. Thank you in advance. :)Great service
I had a problem with purchasing an item on jumpnet they got back to me right away and showed me what I was doing wrongdenbaron97
Developer Response
Hi there! Thank you very much for your positive feedback, it is much appreciated from the Enjin Team! Let us know if you need anything else at all and we'll be happy to help you with anything else 😊So far, so good.
Nothing special about it atm. Works fineBrad Smooth
Developer Response
Hi there! Thank you very much for your positive feedback, it is much appreciated from the Enjin Team! Please consider adding one extra star to your review. :)
