Good recommendation!
I purchased these pumps after they were recommended to me by a 2nd time mom. After just having my first, I was looking for a good wearable pump so I could pump and go about my day, now that she’s 2 months old it’s not as convenient being plugged into an outlet. These are lite, quiet (nobody can hear them on zoom calls) and I’ve pumped some of my biggest sessions with Elvie (make sure to measure your flange size). I had another popular wearable before buying these and the motor broke after 6 weeks of use and they were very bulky and noisy. While the Elvies are expensive, especially if you buy 2, the website has some good discount and freebies. I thought the app would be a cool feature - it’s good, not great (connection issues, measurements of milk output aren’t accurate, forgetting sessions, not as personalized as I’d like). Over all I’m very happy with the product and if you can afford it, I recommend giving them a try. I still use my spectra pump before bedtime to make sure I’m empty, but for every other pumping session I use these.
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Inconsistent & Unreliable App & Pump
After 5 months of trying to use the Elvie, I can honestly say I tried to get this to work well. The pumps are very hit or miss - sometimes they work well and they work, it’s great! However, I can’t count how many times I’ve been sitting around thinking it’s workin only to pull out the pumps to find that it only worked on one side or not at all. If you are in public and trying to be discreet, it’s not reasonable to peek inside and see if milk is swishing around. The app SHOULD be able to solve this problem, however, the feature that tells you the volume you pumped is unreliable- sometimes saying you’ve pumped a volume you must certainly haven’t as the thing is practically empty. This is more than a mild annoyance - when you are on the brink of engorgement you need to pump right away! When I contacted customer service, I received very generic responses, almost as though they were copy and pasted from some script. Thankfully I used my FSA funds for this, I would’ve been even more irritated had I put this on my registry or purchased with my own post-tax dollars.
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App often not in sync with pumps
Given this is a hands free pump, I would expect the app to not lose connection with the pumps so easily. Often when I do things manually on the pump, they are not registered on the app even when my mobile is next to it. Also the timer should keep rolling even if connection is lost for a few minutes. Given what this pump is going for as a USP, I would have expected the app to be a lot better.
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I love my Elvie
Since purchasing my Elvie stride and using the Elvie app I find it makes pumping that much easier I can easily turn down intensity or turn it up. I love being able to track how much I’ve pumped that day so I can easily see when there’s been a dip in my supply so I know when to add in some power pumps.
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Like it but not in love
Straight to it, I wish I read reviews before purchasing. I like it but don’t love it. If u would have read reviews prior to purchasing i probably would have went somewhere else. I don’t this this pump is worth 500. Maybe 200 or 300 the most.
I’ve only had this pump for less than two months and I think something is off. When I use my other hands free pump I get a good 7 oz per session sometimes more if u pump longer than 15 minutes . With Elvie I have to pump until it shuts off it’s self and only get 3 oz sometimes nothing at all. And I’m left still feeling full and engorged. It leaks when you bend over too.
The app has the wrong date and I can’t fix it and the milk out out measures are completely off. My time is stuck in November 8.
I’ve only had this pump for less than two months and I think something is off. When I use my other hands free pump I get a good 7 oz per session sometimes more if u pump longer than 15 minutes . With Elvie I have to pump until it shuts off it’s self and only get 3 oz sometimes nothing at all. And I’m left still feeling full and engorged. It leaks when you bend over too.
The app has the wrong date and I can’t fix it and the milk out out measures are completely off. My time is stuck in November 8.
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Excellent product
Very noisy, but other then that it is an excellent product. It has plenty of suction but wish I could change the amount of waves it dose like the hospital pump. Would also be good for the timer to make an alarm or bigger notice of completion then just a push notification on your phone. Green valve inside come loose sometimes. This needs to be looked at in the design. Nice and compact easy to use on the go and clip on your side. Definitely get a double pump not a single pump to save time. Do not regret my purchase and have already recommended to pregnant friends. Overall fantastic product.
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Best pump ever!
Let me start by saying, my previous experiences with breastfeeding and pumps were horrible, I couldn’t really get myself to do as long as wish I would have, but Elvie has made a huge difference! It has been so much easier to pump and be able to feed my baby as I decided to exclusively pump and it seems as if I will be successful this time around, the app has helped me visually and mentally, seeing each session and getting a clear picture of how much milk I’m pumping each time makes me feel a lot more confident! And it’s the first pump that makes this a little less painful than the rest…also the convenience of it being wireless, to be able to do other things while pumping… that is a win for me and my little one!
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Go with another pump
For a $500 pump that is advertised as being a wireless, pump where you can continue with your day whilst pumping with ease and movement. It does not deliver- if you dare move or bend over- it leaks or looses suction. You spend more time re aligning the pumps then pumping. It takes double the time to get less amount. I had to join a facebook page for tips and hints to get this pump to be slightly successful. Even then i have had to spend a small fortune on new bras, silicon inserts and tons of new green seals (they need replacing every 4-6 weeks!) just to get this to work, not to mention the 5 replacements in 6 months! The are also NOT hospital grade and not recommended to be used until after your milk has regulated. (Which many people on the facebook group did not know meaning you also need another hospital grade pump) I refuse to waste my money and have soldiered on trying to use these because Elvie refuse to give refunds. I would personally not waste your time or money. The only saving grace to these pumps is the Elvie customer service are fantastic at helping you and replacing parts. Such a shame as i had really high hopes.
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Response from developer
Hi there, thank you for taking the time to write a review. We apologize for the suction and leaking issues you've experienced with the Elvie Pump. We understand your frustration and apologize for any inconvenience caused. Our customer care team is available to help address your concerns and provide assistance. Please reach out to them at https://www.elvie.com/about/contact. Kind regards, Elizabeth Elvie
App never works
This app never works properly. I have tried multiple times to delete and redownload app. I have restarted my phone several times. Every time you try to log in it says something went wrong try again. If you try to change your password it says the same thing. From day 1 trying to set up an account this problem has persisted. Ultimately it never lets you log in. The pumps are not that useful without the app. You can’t track how long you have pumped and you are unable to customize the settings. I have reached out to elvie customer support but they are very slow getting back. Still waiting I. A response it has been 6 days. It is very frustrating for the price of these pumps to not even be able to use them adequately and utilize the resources available through the app only. After reading reviews it seems this is a problem for a lot of people. But no solution has been provided. In hindsight I would not buy these pumps based off the difficulty with the app.
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Response from developer
Hi Ainsley, we are always looking for ways we can do better, so we truly appreciate your feedback. We hear you and we can assure you that our team is busy working on a fix for the issues you mentioned. Unfortunately, we are experiencing a significant inquires volume, therefore a small delay in answering back is possible. If you'd prefer not to troubleshoot via email, you can call our team and speak to an agent in person or to chat via our live chat channel. You can contact us on either: 508 300-9989 if you're in the US or on 020 3823 6298 if you're in the UK. Thank you, Mili Elvie
App changing pump amounts after I recorded
I love my Elvie pumps but the app needs some work. The amounts estimated are never accurate and I manually go in and record the amounts I pump which is fine. Lately however, I’ll go back in to record my last pump of the day and notice the app has changed one of my session amounts. I am an under supplier and it’s important to me to keep an accurate record of how much I’m pumping so I know how much I’m giving my daughter. I only started using the app daily the last 6 weeks or so because before that, I could never get my pumps to connect. It was so frustrating, and I was so excited when the app started working right and I haven’t struggled to get my pump to connect since, but this new problem with the amounts changing is really frustrating and I feel like I need to start tracking with pen and paper again, which would mean the app is basically useless for me.
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