Leave a Review Medela Family
Great!!
I used it when I first had my son in 2021 who was in Nicu and I had to track everything to a T. However I never got my pump connected, so just manually entered everything since I used a hospital pump and a hands free as well but still tracked. I still have all my info from that as well which is nice to look back on.
A couple months ago my soon to be ex-husband and I separated and are now going through a heated custody battle. I have had to start the pumping game again and this time I’m only using me sonata pump but it still wasn’t available for Bluetooth despite the advertising. So I went online and the saw they still sell and advertise the Sonata as being Bluetooth compatible. I contacted customer service and an update came out or they gave me access and I now can connect which is helpful while dealing with a toddler and pumping. 10/10 would recommend Medela in general! Of course the hospital grade pump is the best but my Sonata is a close second.Show lessSlytherin_Bridget
Developer Response
Hi Slytherin_Bridget, thank you so much for your review. We are glad to hear you are enjoying our app and that our customer support team was prompt in addressing your issue. Happy to support mothers in their daily lives. Your Medela FamilySo buggy
This is the worst app I’ve ever used and for such an expensive product, it’s so frustrating. With the latest update I was glad to see the new widget feature for pumping. However now the app often stores duplicate sessions which throws off my tracking, and often even after saving a session there’s still often a duplicate widget running that will absolutely not go away no matter how many times I stop the session or even restart my phone. Like others have said too, often the app will randomly populate incorrect dates, times, and even amounts after I start logging a new session. This is both for manual and Bluetooth. I have to constantly recheck what I’m tracking to ensure I’m capturing accurate information. Also, when looking at the “past 7 days” option under the dashboard, the dates are not even shown in order. I do not understand the structure or function of this app. The only reason I still use it is because I’ve already got so much info logged, and my hands free Bluetooth pump is already set up. Otherwise I know I have to do more work to get around the bugs of this app.Show lessTally_Tali
Developer Response
Hi Tally_Tali, we are sorry you are having issues with our app. Please uninstall and reinstall the app as that might fix the bug. If that doesn't work, please send us an email at intappsupport@medela.com with some screenshots of your issue. Your Medela FamilySo buggy
This is the worst app I’ve ever used and for such an expensive product, it’s so frustrating. With the latest update I was glad to see the new widget feature for pumping. However now the app often stores duplicate sessions which throws off my tracking, and often even after saving a session there’s still often a duplicate widget running that will absolutely not go away no matter how many times I stop the session or even restart my phone. Like others have said too, often the app will randomly populate incorrect dates, times, and even amounts after I start logging a new session. This is both for manual and Bluetooth. I have to constantly recheck what I’m tracking to ensure I’m capturing accurate information.
Also, when looking at the “past 7 days” option under the dashboard, the dates are not even shown in order. I do not understand the structure or function of this app. The only reason I still use it is because I’ve already got so much info logged, and my hands free Bluetooth pump is already set up. Otherwise I know I have to do more work to get around the bugs of this app.Show lessDeveloper Response
Hi Tally_Tali, we are sorry you are having issues with our app. Please uninstall and reinstall the app as that might fix the bug. If that doesn't work, please send us an email at intappsupport@medela.com with some screenshots of your issue. Your Medela Family