bKash User Reviews

Reviews Summary

Top reviews

Unavoidable update creates problem

In this app everything is okay except the compulsory update system. Once upon a time I had to withdraw from Bkash but unfortunately was extremely unable to update because of poor internet connection. There should be an option "update later" and logging so that I can fulfill my need for a while.

Response from developer

Thank you for your suggestion. We are working hard to meet your expectations.

Very good service

Bkash is most important service in Bangladesh, when I was stay in kolkata, I face the problem to transfer money to others, I thought if bkash service start their business in india this company will grow up very quickly..

Problem

Hear is a big problem in update button..
Hear is no updates but when I open bkash app this app shows me newer version available...
I canโ€™t use this app in this moment..
Please hurry up....

Response from developer

Sorry for the inconvenience. If you can not update then you are uninstall the bkash then reinstall again

Didnโ€™t get any updated but Canโ€™t open app due to New version

Didnโ€™t get updated and app not open due to new version available. Canโ€™t get any update option, just show open app. What can I do? I used IPhone 8+

Response from developer

Requesting you to share your problem with us at our support@bKash.com along with your bKash Account number , Handset name & version that we can work on it.

Account settings

All of ur features are good but not happy with ur account settings. Like i have two bkash accounts but i use only one smartphone...so I canโ€™t use the two accounts at a time...itโ€™s horrible...so u should focus on it and make the settings so that we can use two or more accounts in one smartphone....like at the starting we have to give our pin number above it there is showing account number...make the account number section editing system...so that we can give our other bkash account number n pin number..make sure this changes in ur next update.. thank you
Show less

Response from developer

Thank you for your suggestion. We will definitely consider your valuable input.

Problem with location is solved....

โ€˜โ€™Sorry! bKash app is accessible only from Bangladeshโ€™โ€™. Shows every time the msg when I open this app...though i set my location Bangladesh...
Thanks for your quick response....
Now the app is working properly and smooth....

nice idea

ok i get it things more simple now
but we need this app offline mode cause there is no wifi everywhere in Bangladesh. most wifi user doesnโ€™t plan for mobile data, so i think if you guys can make this app offline things will be much easier. thanks. : )

Almost Perfect

Iโ€™ve been waiting for so long to have this app in my phone. I am extremely happy to see that I can now operate my bKash account without having to deal with all the USSD codes and just simply tap away from the app! However, it would be perfect if a biometric login (Touch ID / Face ID) was used instead of having me type in the PIN every time I open the app.
Show less

Response from developer

Thank you for your suggestion. We will definitely consider your valuable input

Good app but needs improvement

One of the key improvement could be adding more than one account.
Second improvement could be, ability to make online and international payment.

Thanks for your answer and I would like to point to Ms. Rezwana Shetu's review. Some really great suggestions. If you make a checklist of things mentioned here, I believe everyone with a smartphone will use this app.
Show less

Response from developer

Thank you for your suggestion. We will definitely consider your valuable input.

Touch id

Every single thing is good and perfect but there should be an option to login and make payment with touch id instead of using pin again and again. With touch id it will be more easier to login and send money whatever and also much more efficient. As every single ios device have touch id scanner so it can be an option.
Show less

Response from developer

Thank you for your suggestion. We will definitely consider your valuable input.

Alternatives to bKash