Leave a Review Zosi Smart
Deleting negative reviews
this is such a poor quality security system that all the negative reviews get deleted. This will be my second review for the system and this app. it always experiences playback issues always says there's a connection error. Please try again. The cameras themselves to freeze, skip or just plain not work. another issue with the security system is when somebody or something walks into the field. That's when the system starts malfunctioning it freezes, and the person or object that walked into the field division of the cameras just disappears, and they got proof of this ring recorded the event while the system, ignored it and malfunctioned at the same time to it didn't record the intruder. This review will be screen captured and logged so in the event that they decided to delete this review again we have proof that you're deleting these reviews.Show lessOff and on
I get no notifications then all of a sudden I start getting them and now I donβt tour app has some bugs you guys gotta figure it out. Thatβs as of sept 15 2024App has serious lag
App will show footage from hours prior and not in real time. You have to refresh almost 10 times before it finally pulls live feed. The navigation between channels is so slow and you have to refresh on each channel that many times which overall none will ever show true live feed at once. Itβs VERY frustrating to have paid so much for the system and to have it professionally installed only for it not to work at all. Our cheaper system and app worked much better and it was 12 years old. Crazy that technology is ever evolving and we are having these issues in 2024. The support articles do not provide solutions or support for the lag. Looking at recent reviews of the app several people are not satisfied. Something needs to be done to get this app to function better.Show less