Leave a Review Careem Captain
No time to submit review of customer
As soon as I want to rate the customer, another ride offer pops up and cancels the review of the previous customer. Please fix the issue. ThanksUpdate needed
Despite my review on the pricing. I have some issues opening the guarantee details and the captain portal has slow access.Bad
BadCan’t change the city from the app
We can’t change the city from the app, and i texted the support team several times, and had the same response, not helpful at all, i hope you can fix the problem as soon as possible, LET US CHANGE THE CITY FROM THE APP.Developer Response
Hello there Captain, we're sorry for any trouble you've experienced while using Careem Captain app but don't worry we're here for you. Could you please provide us with your Captain ID and the City you want to change to, so that we can assist you better?Worsts things about this app
- Regular pricing, even during rush hours!!
- Low waiting time pricing!!
- Difficulty in canceling the trip, if the passenger is late for picking him up!!
- The worst technical support, and the Uber application comes in second place as the worst technical support, Bolt application is the best in technical support for the driver for me!!
- I will give this app a second chance!!Show lessDeveloper Response
Hi, Captain Abdulrahman! Please accept our sincere apology. We are very sorry to know about your experience with us. We will definitely share your concern with the relevant team and that helps us a lot in improving our service.not working
not working in dubaiBroken app
Doesnt support iphone , completely useless on app storeDeveloper Response
Hello there, Captain. We'll consider your feedback into our decision making and thank you for sharing your feedback with us.Good
GoodNot working with ios devices in PAKISTAN
App is not working with ios devices in PAKISTANDeveloper Response
Hi there, Captain Khawaja. Thanks for reaching out to us, we apologize for the unavailability of Careem Captain on the App Store for the time being. We will consider your feedback into our decision making.Not worth the time
Careem takes about 40% of total amount which leaves the “captain” with 60% to pay for gas and live off of. Not worth the time at all.
تطبيق فاشلDeveloper Response
Hello there, Captain. This definitely not the type of feedback that we wish to receive. At Careem, we always try to live up and exceed the expectations of our beloved Captains. We'd appreciate it if you could send us all your suggestions and detailed feedback via the help section in your Careem Captain app.