Careem Captain User Reviews

Careem Captain
Careem Captain
CAREEM NETWORKS FZ LLC

Top reviews

Leave a Review Careem Captain
  • Bad coverage

    Not able to use in big cities as well... Careem is not improving
  • Worst app ever

    Really guys you need to approve your self on this app , I never see app you can’t open it at the same time

    Developer Response

    Hello, Captain! We apologize for any inconvenience while using Careem Captain app. Please update your app to the latest version and try one more time. If you still face the same issue, let us know your mobile make & model along with the iOS version installed on your phone so we could assist you better!
  • Keeps freezing

    I have had the app constantly freeze on me and would not let me end trips. I’ve had to uninstall it and reinstall it a few times until I got fed up and decided to just close it. To make matters worse whenever I call support the keeps on dropping, it was so frustrating.

    Developer Response

    Hello, Captain! We apologize for any inconvenience while using Careem Captain app. Please update your app to the latest version and try one more time. If you still face the same issue, let us know your mobile make & model along with the iOS version installed on your phone so we could assist you better!
  • Good But

    Make this app to work in Pakistan
    I really love to work with careem but i hate to use two phones so please make an update for Pakistan Thank you

    Developer Response

    Hello, Captain! Thank you for using Careem Captain app and we apologize for any inconvenience. We'd like to inform you that Careem Captain app is now available for iOS and is currently under testing and it will be circulated as soon as possible!
  • Remove the dishonest app

    Apple store can’t you see the reviews. !!!!??? Remove this spam dishonest app from your store !!!

    Developer Response

    Hi, Captain! We apologize for any inconvenience caused while using Careem Captain app.can you tell us why you don't like the app so that we can improve it. Let us know by clarifying more details if it's possible in order to assist you better.
  • التطبيق كثير المشاكل

    1- طلبات اللي تندفع بالبطاقة.. هذي دايم تكون تحت التحقيق وبعدها يجي المشوار ب ١١ ريال رغم ان المشوار طويييل
    2- اقفل المشوار ولايطلع لي المبلغ المطلوب ويطلع بعد ما امشي من عند العميل وبكذا انا الخسران
    3- سالفة الطلب ذهب الى سائق اخر اللي تكلموا عنها الشباب
    4- تغيير الحالة من متوفر الى غير متوفر من غير سبب
    5- عدم قبول التطبيق ادخال مبلغ اقل من المطلوب بسبب رفض العميل للدفع
    6- عدم اظافة مبلغ اكثر لاظافته لرصيد العميل
    7- الدعم في التيليجرام الرد عندهم متاخر جدا

    اتمنى تطورون التطبيق باسرع وقت وتظيفون خاصيات جديدة مثل تغيير الصورة الشخصية

    شكرا
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  • Unsatisfied

    The application needs to improved urgently, it was stoked many times especially during the ending of trip

    Developer Response

    Hello, Captain! We apologize for any inconvenience while using Careem Captain app. Please update your app to the latest version and try one more time. If you still face the same issue, let us know your mobile make & model along with the iOS version installed on your phone so we could assist you better!
  • Does not work

    I’ve been trying to reach customer service but no response! I forgot my password and i tried to reset it so many times, every time it says that an SMS was sent to reset the password i do not receive anything!!! This is the 3d time that I’m writing this and I believe that no support will be done!!
  • نطالب بتحديث وحل جميع مشاكل التطبيق

    السلام عليكم ورحمة الله
    معكم الكابتن وليد من الأحساء الشرقية
    صارت لي حركة في الفترة الأخيرة كل ما اقبل الطلب يعلق لي الطلب بعدين يكتب (عفواً ذهاب الطلب لكباتن اخر ) او يفعل من تلقاء نفسها وضعية
    ( غير متوفر) للعلم و اكرر انا ارفع لقبول الطلب لا كان يسوي لي نفس ماذكرت سابقاً وكثير من الأحين لمه يكون عندي زبون وإنهي المشوار يقفل البرنامج وكل مره اتواصل مع الدعم الفني و كثر من الأوقات يكون لوكيشن غير دقيق و يخاصمني او مايكون معي الزبون لطيف لسبب هاذي المشكلة وانا ليس لي ذنب أتمناء حل هاذهي المشكلة وشكراً .
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  • Booking bug

    Careem app support
    I have found a bug in the app. The screen flashes in less than a second or seconds you can barely notice and the status changes to offline then the pop up screen comes saying you have missed a booking and forced to go offline.
    It’s huge issue/ bug as captains lose their acceptance rate.
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