MyLATITUDE User Reviews

MyLATITUDE
MyLATITUDE
Boston Scientific

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Leave a Review MyLATITUDE
  • Not very useful

    The app doesn’t tell you much. Other companies give the user readouts from the device. More information should be added
  • Overall, a great app!

    The only downside to the app is that is doesn’t provide a direct readout of your data. You could get this info from your doctor or from MyChart, but why it isn’t included in the app is something I would like to understand.

    The fact that there is a separate tab for just the Indicator Lights is something that should earn the app developers a perpetual yearly bonus for the rest of their lives. So many apps miss this simple mark, and don’t cater directly to the end user. I really can’t commend the app’s developers enough for having the insight to include this, as the largest percentage of users that will download this app will be doing so just to decipher their Indicator Lights, because searching for them online is a fool’s errand. If you’ve misplaced your manual, and want to understand why your lights are on, get this app, and click ‘LIGHTS’.
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  • Can’t open the app

    It keeps spinning and loading. App is useless. Not even sure if it’s doing anything because I can’t even get into the app.
  • Pretty worthless

    This App has little value. It essentially provides only the same information already provided in the manuals that come with the unit. Hopefully, in the future it will be substantially enhanced, given that it has access to actual, real time patient data.
  • Not a useful app. Could be better!

    Not a useful app. Only informs if your device is working and battery is operating. Wish this app allowed you to transmit data as well as view the data. In this day and age, patient shouldn’t have to always be near a clunky device. Please consider using the app to be the transmitter of of data with some useful feedback.
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    Developer Response

    Thank you for your feedback! We'll pass it along to the MyLATITUDE™ App team.
  • Won’t load

    When I open the app it just spins, I’ve tried deleting and reinstalling
  • Great app and smart concept

    This app works great! I have been implanted with Boston Scientific’s S-ICD and it has already saved my life twice in the last 2 years. So nothing but gratitude to you folks.
  • App does not work

    iPhone 11
    Latest iOS
    App just spins the gear icon
    Unresponsive
    FDA should fine B S for faulty software
    Time for a 483 on this app!!
  • App doesn’t work

    App just spins and never opens. Has been doing this for months. All my other apps work fine.
  • Not very helpful

    I don't know what the app is supposed do? It doesn’t even update until my 3 month at home appointment, an it has the wrong date on the app for that appointment, so it it doesn’t even update once my actual appointment gets here, then when the day the app thinks my appointment is , it updates on that day, wish they would put more helpful information on the app, like some other pacemaker apps have, like how many years left on your battery, your pacing percentage, my pacemaker clinic doesn’t offer any information on those things, it helps put my mind at ease knowing this information, but its not offered to me, an if i ask at my pacemaker clinic for that info, the nurse gets her panties in a wad, this app just takes up my phone memory for nothing, id keep it, if it would offer information or something, but it just does nothing except for drag my phone memory down , is there anyway, u could fix the app to offer the information ?
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    Developer Response

    Thank you for your review. If you would like to discuss this further with someone at Boston Scientific, please call Boston Scientific Patient Services at 1-866-484-3268; Monday-Friday, 8am-5pm CST.

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