MyLATITUDE User Reviews

MyLATITUDE
MyLATITUDE
Boston Scientific

Top reviews

Leave a Review MyLATITUDE
  • 4G Communicator

    Just installed my new 4G communicator per instructions provided. Setup was successful. With the new communicator were instructions to download the MyLatitude Patient App. It plainly stated that the app will provide information for various things such as ICD battery status, connection status, as well as scheduled transmissions information. So far I have found nothing but basic information about the communicator. Maybe I am doing something wrong or is this app just a joke.
    Show less

    Developer Response

    We apologize for the delayed response. If you are having issues, we may be able to help. Please connect with our Patient Services team at 1-866-484-3268; Monday-Friday, 8am-5pm CST.
  • Easy to Use!

    I love that I didn’t have to call customer service to help set up my communicator. It was easy to follow and saved me time!!

    Developer Response

    Thank you for the feedback! We’re glad to hear the MyLATITUDE Patient App has worked well for you.
  • Doesn’t do much

    Got new cellular communicator and set up per instructions with no problem. Downloaded this app which indicates I’m connected. That’s it. No interesting info. App works but doesn’t do much.
  • Date selector BUG

    Day selector is off by one. Select your birthday and save then it displays the next day which results in NO data displayed from Latitude unit. When I entered my birthday one day less then my Latitude unit responded. MAJOR BUG!!!

    Developer Response

    We apologize for the delayed response. If you are having issues, we may be able to help. Please connect with our Patient Services team at 1-866-484-3268; Monday-Friday, 8am-5pm CST.
  • Useless

    I see no value in this app.
  • Update took away my security

    This app used to let me know that my transmissions were received and everything is “in the green”. After the “update”, it is just a colorful sales brochure for the communicator. I thought BS was better than this, but I guess they are just BS.
  • Waste of time

    This app is useless. It tells nothing that you don’t already know. The app says that to get more information you have to enter the model and serial number of your pacemaker. What’s the more information that it’s’ going to give you? The model number and serial number of your pacemaker. I was hoping to be able to tell when the last time my pacemaker uploaded data to the doctors office, when is the next time it is scheduled to do so, what is the condition of the battery? This app tells you nothing that you haven’t already told it.
    Show less
  • Not even an app!

    What is the point of this? It does NOTHING! It provides no information, has no functionality and no communication capability. It has less value than an out-of-date static web page. What is the intended purpose of it, other than for Boston Scientific to say that they “have an app”.
  • Don’t Bother Downloading

    I see no reason to download this app since it provides no additional data other than (1) if your monitor is communicating with your doctor and (2) the battery status of your implant. That’s it- nothing more... what a waste... this app could do so much more!
  • Useless

    What is the point if this app? It does absolutely nothing! Zilch!

Alternatives to MyLATITUDE