SOS
Got one for elderly uncle for SOS function which does not work! Does not notify when button pressed 2x.
Won’t open
The app will work for a few hours and then starts to crash before opening.
App will not open
Not sure if there’s a bug or not but I was able to set up the helo, take a couple of measurements today and tonight when I need to check my BP the app wouldn’t open so I had to go back to my arm BP cuff. It acts like it’s opening but closes immediately
Not opening on my iPhone
It worked the first time now it won’t open what’s going on
Thanks for taking care of wgn account issue!
All apps have an issue every know and then but it makes a difference when the developer actually tries to fix it! Thank you for addressing the issue!!
App won’ open
After all the software and firmware updates released recently, now the app won’t even open up on my iPhone X! When I select the Heka + app, the title screen flashes and then reverts back to my home page. I think I’ve wasted a LOT of money!!
Heka+ has functional issues.
Developers really need to apply a fix for the issues within this app. While using the Heka Plus app, I encountered a couple of issues with the app. First issue I have is the “We Care” page will not query individuals I select or recognize them. However, the Heka app (without plus) will connect the individuals with no problems.
Secondly, when trying to link your WGN account, an error message appears to inform you that either your user and or password may be wrong or, to verify that the linked account exist. These issues don’t exist in the Heka app (app without plus).
With these issues I am forced to only give this app one star.
Secondly, when trying to link your WGN account, an error message appears to inform you that either your user and or password may be wrong or, to verify that the linked account exist. These issues don’t exist in the Heka app (app without plus).
With these issues I am forced to only give this app one star.
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Please fix
Sleep says 14+hours, totally incorrect and no data on any of the detail screens even after I take a manual reading. The device and company are great. Just need to get this update fixed first!
Crashes frequently
The Plus app has crashed four times in one day. Each time I’ve had to delete the app, reload, and go through the setup process. Not ready for public use, in my opinion. Needs a fix. I’ve gone back to the original Heka app for now.
Sleep? What sleep?
3 days ago I updated the app which indicated that among ‘bug fixes’, it included ‘sleep weekly list’. Personally I prefer to see my daily sleep stats and this appears to no longer work. For 3 days now I have nothing showing in my sleep chart :-( Fix this ASAP.
