Parfait pour moi !!!
Attention
Je n’ai jamais vu une application aussi peu compréhensible. On devrait avoir accès à ce pour quoi on paie à tout moment!
Response from developer
Hi! Thank you for taking the time to share your feedback with us. We're sorry to hear about your health issues and that there was a misunderstanding with our payment terms and your plan's auto-renewal. Our subscriptions auto renew by default so that our users don't need to worry about manually updating their plans. Access to your plan remains active during the prepaid subscription. For further assistance, please contact us at amelia.support@yoga-go.io. – Yoga-Go Team
FRAUDE
Response from developer
Hi! Thank you for taking the time to share your feedback with us. We're sorry to hear there was a misunderstanding with our payment terms and your plan's auto-renewal. So we can get this sorted as soon as possible, please contact us directly via amelia.support@yoga-go.io. We’ll look into your concerns and work to resolve them promptly. – Yoga-Go Team
Don’t subscribe
Response from developer
Hello! We're sorry you've had trouble trying to cancel your subscription. You'll need to open your app and navigate to Settings > Subscription, where you can find the option to cancel. If you have any trouble with this or haven't received our response to your email yet, feel free to email us at amelia.support@yoga-go.io, and we'll get this sorted for you. – Yoga-Go Team
how to stop deductions?
Response from developer
Hi there! Thanks for sharing your feedback. We're really sorry to hear you've had some problems with unexpected charges – we understand this is far from ideal. To cancel your subscription you'll need to open your app and navigate to Profile > Manage Subscription, where you can find the option to cancel. To contact our Support team you can use the 'Contact us' button. If you need any further assistance, feel free to email us at amelia.support@yoga-go.io, and we'll get things sorted for you. – Yoga-Go Team
Good
Response from developer
Hey! Thanks for your awesome feedback! We're really glad you're enjoying the chair yoga and finding it helpful for your joints and muscles. If you need anything else, feel free to reach out to support at amelia.support@yoga-go.io. – Yoga-Go Team
Too Expensive
Response from developer
Hi there! Thank you for sharing your feedback. We're sorry to hear our app didn't meet your expectations and that there was a misunderstanding with our payment terms and your plan's auto-renewal. We take all your feedback on board. If you have more details to share or need help, please contact us at amelia.support@yoga-go.io. – Yoga-Go Team
Same issue as others - auto renewal dissatisfaction
So I cancelled 3 months service within an hour of the renewal, and I didn’t qualify for even a pro-rated refund. Just donated money. Merry Christmas. Wont return. Buyer beware. One day businesses will learn that the best customer is a repeat customer.
That all said, I’m sure the service is fine. Just read the rules and be diligent beforehand.
Response from developer
Hi! Thank you for reaching out. We're sorry that your experience with us didn't match your expectations. We really value your feedback and we'd like to resolve your issues as soon as we can. Please get in touch with us at amelia.support@yoga-go.io and our team will look into things for you further. – Yoga-Go Team
Not worth it
Response from developer
Hi there! Thank you for sharing your thoughts with us. We appreciate your feedback and understand your concerns about the value. If you have specific suggestions on how we can improve your experience, we’d love to hear them at amelia.support@yoga-go.io. Your input is important to us! – Yoga-Go Team
Meditation
Response from developer
Hi there! Thank you for sharing your positive experience with the nighttime meditation! We're glad to hear it's helping you relax. If you ever have more feedback or need assistance, feel free to reach out to us at amelia.support@yoga-go.io. – Yoga-Go Team
