Leave a Review GOIN'
Consistently unreliable, love the ZIP service but hate this app
This app is absolutely one of the most horrible, buggy, unstable apps i’ve ever been forced to use. It regularly fails to recognize my location within a service area with no option to manually include your address to bypass this error. The login session expires frequently and then when you have to log back in the verification service also fails. It’s a day to day coin flip whether or not you will be able to book a ride with this app or not.
Highly suggest city of Lynnwood look into the legitimacy of any positive reviews here as my friends and family also have these issues with the service and have dramatically reduced how often we are willing to try and use the zip shuttle. Love the service, hate this app.Show lessAnthony Jays
Can’t sign up
It kept saying “the r operation has failed , unauthorized “ help pleaseBooboo9007
Unreliable
I’ve used it once and it was fine. Then I tried it for the second time. It kept looking for a new provider or something, and then it did not come to me. I wasted 30 mins and ended up walking for an hour to a place. This is a horrible and unreliable experience, and I’m disappointed.Hywithingod
Why can’t you schedule rides from outside the service area?
If you’re going to be arriving in the service area at a particular time, why can’t you schedule rides in this app before you get there? There’s even a scheduled trips button in the app but it does nothing. The dispatcher won’t let you schedule rides either. This is a basic feature other ride hailing apps have but this app with the weird name doesn’t.
Update: app has gotten a bit better as more drivers were hired to ease the demand.
One big problem: if you always get picked up and dropped off at the same locations, you can’t save that combination of pickup point/destination and instead have to trudge through a Next Next Next wizard interface to slowly get your request in.Show lessul
Outstanding service
I can’t give enough credit to this program, we lost our vehicle and our schedule sometimes doesn’t work with bus.
This on demand transport has been a huge help!!
Thank you lynnwood, thank you everyone for making this possible.
Please continue the amazing work!quinn-srikandi
Service
Best serviceAfshan Sammo
Still needs work
None of the favorites or save features are working. Choosing from map is hit or miss. Addresses don’t match Google or Apple Maps. Drivers can’t see where you drop your pin so constantly picks up at the wrong address because the maps are so off. Drops connection looking for a driver so you wait 10-20 min before you realize it’s crashed.Show lessCorgwnArmada
Couldn’t login
Very buggy, was unable to login when I first created account. Crashed a few times123Tim!!!!!!!!!!
Yes!!
Yes yes yes! We need more of this! If you already have an orca pass and you might as well use it on a rideshare, do it here!USMC.FACTOR
Why can’t you schedule rides from outside the service area?
If you’re going to be arriving in the service area at a particular time, why can’t you schedule rides in this app before you get there?
There’s even a scheduled trips button in the app but it does nothing.
The dispatcher won’t let you schedule rides either.
This is a basic feature other ride hailing apps have but this app with the weird name doesn’t.Show less
