This app is absolutely one of the most horrible, buggy, unstable apps i’ve ever been forced to use. It regularly fails to recognize my location within a service area with no option to manually include your address to bypass this error. The login session expires frequently and then when you have to log back in the verification service also fails. It’s a day to day coin flip whether or not you will be able to book a ride with this app or not.
Highly suggest city of Lynnwood look into the legitimacy of any positive reviews here as my friends and family also have these issues with the service and have dramatically reduced how often we are willing to try and use the zip shuttle. Love the service, hate this app.
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