Leave a Review GOIN'
Bad dispatchers
The dispatchers are shady. They will cancel your ride without telling you. They set up their drivers for failure but will never admit that they are wrong. Unresponsive like they’re always on a break. They think they can give people attitude because sitting on their butts on a computer and a phone is too much for themShow lessGreat service
Worked great!Can’t request rides
App updated to indicate “service area” - I live one block outside of mine and now can no longer drop a pin across the street for pickup, my screen is blacked out with a message stating i simply cannot receive service. I have never been able to make this app work in the past year it has been available to me. What a bizarre, restricting update.Show lessBad updates, still a bad app
You’ve made more restrictions with your updates and people are still facing the same previous issues. Why not invest in fixing these problems instead of creating those restrictions and updatesWonderful app and service
I heard about this service Ava it worked great for getting to the bus.Solid App
Some flaws but it continues to get better and for its purpose there’s no comparison.Great service! Thank you very much!
GreatTerrible app
The function is so behind the others, update new functions needed ASAP.Missing a LOT of features
Works, barely. Doesn’t matter if you save your payment options, it still asks you to input when requesting ride. Doesn’t allow you to save your home address, notes, or frequent location requests (even transit centers) so you have to type them out each time. Drop a pin doesn’t work because driver doesn’t see the pin or even the same map you do. Had them drive right by me several times.
Once you request a ride (before they find a driver) there is no button to contact customer service. There needs to be some sort of panic button.
The service is great but this app needs a lot of work.Show lessGarbage app
Please invest in real coders and developers. Whatever this DIY app that the owner created is absolute trash.