Leave a Review MyHome App | تطبيق ماي هوم
Don’t waste your time!
I paid 5KD to have a tech come tell me my washing machine was broke! No kidding, that’s why I requested a repairman. I used English and gave details in English but the man only spoke Arabic. He told me that I need a part and the company didn’t have it and he couldn’t fix it. I ended up calling a different repairman that took the broken part and came back with a new one and fixed my machine. The company called to apologize and gave me a small credit.Show lesssamiJ_71
Developer Response
Hello! We're sorry for any inconvenience. Please feel free to send an email to help@myhome.app so we can take a closer look at how our team handled this. Rest assured! we'll fix it immediately. Thank you!Don’t waste your time!
I paid 5KD to have a tech come tell me my washing machine was broke! No kidding, that’s why I requested a repairman. I used English and gave details in English but the man only spoke Arabic. He told me that I need a part and the company didn’t have it and he couldn’t fix it. I ended up calling a different repairman that took the broken part and came back with a new one and fixed my machine. Definitely NOT happy with this app. Won’t refer them and I’m deleting the app. Found a smarter technician that knows his stuff.Show lessWorst Service
Bad application and bad service provider, three times we asked them for fridge and washing machine services and they sent bad technicians who made the matters even worse. One of the technicians is an air conditioning technician but they sent him to fix washing machine!علاوي الواوي
Developer Response
Hello! We're sorry for any inconvenience. Please feel free to send an email to help@myhome.app so we can take a closer look at how our team handled this. Rest assured! we'll fix it immediately. Thank you!Disappointed
They don't hear their customers. I complain about who they sent for fixing kitchen, very poor quality customer service. No one get back to me, I didn't want to pay the amount they don't deserved and they keep do spamming with the unpaid invoice and I end up with pay for this bad service...Sami Eyidilli
Developer Response
Hello Sami. We apologize for the inconvenience. Our team wants to hear your complaint and speak to you directly to improve our services. Please fee free to send us an email at help@myhome.appStay Away
This App will charge you 5KD just to send a handyman to come check the issue. If you call the same handyman directly they would come check the issue for freeFaltam the Great
Developer Response
Hello! We're sorry for any inconvenience we might have caused. MyHome is a mobile platform with verified service providers. MyHome is unique because our prices are transparent where you can view them in the app without any hidden fees. We would love to hear from you how we can improve this. Please feel free to send an email at help@myhome.appRuined my door
They ruined my door in the process of installing a smart lock.alessm
Don’t ever take the cleaning services from them
I am writing this review while I wait for my cleaning crew to turn up.
I scheduled a deep clean services for 10 AM on 9 Nov 2023 and had taken off from work for the deep cleaning to be done. They called me two times, once to anticipate the appt to 8 am and then to postpone the appt to 1130 AM. Why have customers schedule when you can’t meet the appt?
On the day of the appt, team didn’t turn up till after 12 noon. The cleaning crew asked me for the address and location and yet ended up going into a completely unrelated building. No one in the cleaning service seems to know what they are doing. They were asked to go to the specific building by their team - so why waste my time asking for a location? I am so angry.
Horrible logistics and horrible experience. Will never use MyHome for cleaning services again. Mind you they are charging me 95 KD. This is not what one expects for 95 KD and a full wasted day.Show lessK10Kapr
Developer Response
Hi, we deep apologize for the delay. We hope that your team did what's necessary to resolve your issue. We apologize again and we hope to serve better in the future. Thank you for trusting MyHome!سيئ جدا
ياخذون الطلب و يوصلك و ماكي اي نتيجه و لا بسوي الشغل ولا يعطيك راي
انا طلبت عشان يفحص يقولي اردلك الجواب باجر و الحين صارلي شهر ، و لما اتصل على خدمه العملاء يقولي راح نردلك الجواب باقرب وقت .
ما ردولي جواب ولا ردوا فلوسي
الخلاصه
سئ جدا جدا و حرام فيه التقيم
راح تدفع فلوس عالفاضيMecmach
Developer Response
السلام عليكم . نأسف لسماع ذلك . نحن هنا لتقديم افضل خدمه تنال رضاكم . الرجاء ارسال التفاصيل عبر help@myhome.appتطبيق سيئ جداً
تطبيق سيئ جداً نصيحة لا تضيع وقتك
وتطلب التطبيق سيئ وخدمة العملاء
أسوء اذا انت في السعودية في خيارات
كثيرة أفضل منه لا تضيع وقتك على
الفاضيBooDz..
Terrible experience
No use its total scam scam scam scam scam scam scam scamAhmedhussainleena
Developer Response
Dear Customer, We are sorry to hear your poor experience with the app. please share any details with us via help@myhome.app? We would love to be able to make your experience with us better.
