Last Minute Upsell Ruins Orders
This app is good for the most part but there’s a last-minute upsell page in the form of a “did you forget something” prompt. It’s placed right after you submit your order. I submitted an order and then received a message from my rep the next day telling me that my order was still open.
This is an issue on the website as well. Remove this prompt immediately.
This is an issue on the website as well. Remove this prompt immediately.
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Issues
Only my second week using the app and at the submit order screen it never finished loading. I’ve switch from work wifi to phone data and back with the same result. So I went home where my at home wifi is super fast, same issue. Only with the Sysco app by the way. Nothing else on the phone is lagging at all. Frustrating not being able to submit the order after filling the whole thing out. Hope they put the money into this app to make it function correctly eventually because outside of this issue it’s very handy.
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Good app, would love to be able to zoom in.
I really would love to be able to zoom in on the photos of the items to see more detail - as a kosher consumer it’s essential to see if the package has a kosher certification and it’s not always evident from the thumbnail.
Still won’t load info
Even after this last update, still won’t load the information about the products when you click on it, Page pulls up but it’s blank and just keeps circling. This is on iOS and my iPhone.
App lags on new tablet
For the dollar amount we spend weekly id expect this app not to lag as much as it does. I have to close this app frequently throughout my ordering because it lags so much, i click on one thing "lag," i add the item i want, "lag." I know it's not our tablet because we bought it brand new and use it mostly for ordering.
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Update Fail
This app used to be awesome. Since the new update I am constantly missing item I think I ordered.
The app used to have 2 different buttons one for case and one for splits. Now it’s one button that pops up as 2. The issue here is the phone vibrates and if you are not paying careful attention you think you inputed 1 case when you actually did nothing.
It has been 4 weeks now, I keep missing items on my truck I think I ordered. I’m trying to be as careful as possible however when I’m ordering over 100 cases per order, I keep missing things.
I’m sure I can’t be the only one, please change this. We run out of product, look bad to our customers and then have to get a small truck with missed items.
I will update rating when a change is made, thank you for your support.
The app used to have 2 different buttons one for case and one for splits. Now it’s one button that pops up as 2. The issue here is the phone vibrates and if you are not paying careful attention you think you inputed 1 case when you actually did nothing.
It has been 4 weeks now, I keep missing items on my truck I think I ordered. I’m trying to be as careful as possible however when I’m ordering over 100 cases per order, I keep missing things.
I’m sure I can’t be the only one, please change this. We run out of product, look bad to our customers and then have to get a small truck with missed items.
I will update rating when a change is made, thank you for your support.
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Won’t load orders
I would place an order and doesn’t allow me to see what orders have been placed or are open. It’s bugged on my phone for some reason. I have an iPhone XR. Not too sure, but disappointing.
More product info
Only wish all ingredients were listed
Nick is awesome
Great at walking through items!
GM
It's a great update. The app is very user friendly and helpful. The fact that you actually see the product you are ordering it's amazing. The search bar makes it easier to navigate through the products you're looking for. Great job, Sysco.
