Serage User Reviews

Serage
Serage
G-TEC DISTRIBUTION LIMITED

Top reviews

Doesn’t display for very long

The live video takes very long to load plus the display time is very less.

Good application

Maybe the uni could be better, but generally speaking it’s not let us down. Solid app

NVR/SERAGE app Review

I would really appreciate if the app could be updated so it doesn’t freeze also cut off same with the unit as can not log in sometimes and it’s delayed (phones, laptops etc). Needs to be reviewed immediately

Doesn’t always load and very slow

Picture doesn’t always load so unable to look at the screen, sometimes when it does load it freezes. This does happen quite often.

Excellent quality image, poor interface

No facility to be able to pick up motion on the footage to narrow down search. When playing back, no ability to enter time - have to scroll through the day from midnight which takes time to load. If app remains open in the background and go back into it, all cameras show offline and will not load. Camera quality is excellent but the interface is incredibly basic and lets the system down.
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User

Don’t understand why it does not work straight away. Why do have to close down other apps. Doesn’t makes sense

Not very reliable

The app takes ages to load images and the unit itself asks for wizard update every evening. It’s connected to Internet through ethnet cable and my Wi-fi is strong but still unreliable with no help option.

Bad security system

If a business like us requires the app on an employee’s phone, they can see passwords and all controls. There is no way to limit their access level and stop them giving others access too.

Mostly good

The app is reliable and generally works well.

However I haven’t been able to work out how to save or download video from the app. Some support or help or faq link within the app would be useful.

At times slow

My internet is very fast but my app doesn’t show more than 1 day . I can see one previous day recording only . I can see the recording is there but can’t play more than 1 previous day recordings.

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