Bring Back The Beat User Reviews

Cochlear Limited

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Why does it have to be gone

I have not have a chance to use it since I’m deaf like ik yall did it for a long time but that doesn’t make it fair I wish i could do it now but it’s getting shut down

Harper.louise. M

a year ago

Response from developer

Hi Harper.louise. M, so we can help, please visit www.cochlear.com/customer-service for your local Cochlear Customer Service team contact details. The team will be happy to help you. – Cochlear Customer Service

Need updating

Tried using it to no avail. An user myself after 6 months. Gave up on it

LisaPenFL14

a year ago

Response from developer

Hi LisaPenFL14, sorry you’re having trouble. The help menu in the app contains answers to the most frequently asked questions as well as a feedback button to report specific issues that will be reviewed by the product team. – Cochlear Support

Always get a maintenance message on Login

Unfortunately, this app seems to be nonfunctional as it requires login with a Cochlear account, and that isn’t working. I’ve been trying regularly for sometime.

yeah it's going well

a year ago

Response from developer

Thanks for bringing this issue to our attention. We’re sorry you are experiencing it. We have sent this information to the product team for review. If you would like to provide additional information, please utilize the submit feedback button in the help menu of the app – Cochlear Support

App is NOT working

Cannot get past the login screen

boywondet

a year ago

Response from developer

Hi boywondet, sorry you’re having trouble – we would be happy to help! Please visit the help menu in the app to review frequently asked questions, submit feedback, report technical issues. Thank you for taking the time to reach out to us and we hope to be able to resolve this issue. – Cochlear Support

Can’t log in

I’m happy to update this. But I can’t even log into the app. I’d love to be able to use it.

Kylersmith

2 years ago

Response from developer

Hi Kylersmith, sorry you’re having trouble – we would be happy to help! Please visit the help menu in the app to review frequently asked questions, submit feedback, report technical issues. Thank you for taking the time to reach out to us and we hope to be able to resolve this issue. – Cochlear Support

Stopped working

Installed the app. Worked fine for a couple of weeks then went to message that it’s under maintenance and not available. I’ve tried reloading but that hasn’t worked. It’s been this way for 3 weeks now. Is the site really under maintenance?

Mrbrodie

2 years ago

Response from developer

Hi Mrbrodie, sorry you’re having trouble – we would be happy to help! Please visit www.cochlear.com/customer-service for your local Cochlear Customer Service team contact details. The team will be happy to help you. Thank you for taking the time to reach out to us and we hope to be able to resolve this issue. – Cochlear Customer Service

Inoperable

For almost two weeks I have tried to use this app. For two weeks I get the same message the server is down for maintenance

qwertyuiolmhrs vn

2 years ago

Response from developer

Hi qwertyuiolmhrs vn, sorry you’re having trouble – we would be happy to help! Please visit the help menu in the app to review frequently asked questions, submit feedback, report technical issues. Thank you for taking the time to reach out to us and we hope to be able to resolve this issue. – Cochlear Support

Fixed - Audio path issue?

Andrew Selby again, audio path issues have spontaneously resolved. I thought insanely complex technology was supposed to work perfectly, all the time, for any user, on any device, with any combination of settings. 😂 Great app!

Andy Selby

2 years ago

Response from developer

Thank you Andrew Selby for sharing your experience. We’re always looking to improve the experience with the App and your feedback can help us do that – Cochlear Customer Service

Bug in app

Might be good but a screen pops up telling you how to earn stars and will not close no matter how many times I click the X button. Can only make it go away by deleting the app and reloading. But then the screen comes back again.

see t t u Ghc f to

2 years ago

Response from developer

Thanks for sharing your experience. Please visit www.cochlear.com/customer-service for your local Cochlear Customer Service team contact details. The team will be happy to help you. – Cochlear Customer Service

Does not link with Spotify

I find this App quite useful, but it never links successfully with Spotify in Repertoire – I have definitely connected but it doesn’t record any listening. Is there some fix for this?

Travellinggoodies