Leave a Review COTA Connector
Gone Downhill - Impossible to Add Funds Anymore
I used to use this app regularly with no issues. Then, out of the blue, it stopped accepting the card I had on file to add funds. Regardless of which card I use (credit card, debit card, Visa or Mastercard), my attempt to add funds in unsuccessful and I receive an error message that the card I’m using is not valid/accepted (something along those lines). Again, even the card I used to add funds from the very beginning of me using the app is now no longer compatible with my COTA Connector app. As a result, I’ve switched to the Transit app completely, but I liked having both as an option like I did in the past. It came in very handy when my fiancé’s phone died and I was able to pay my bus fare with the Transit app and his bus fare with the COTA Connector App. Wouldn’t be able to do that anymore…Show lessMrsMJHornet7362
Not easy to use at all
This app shows close to nothing, hard to understand. I added money to my account and am still struggling to get my funds back. The app does not show ride times or bus trips at all.Chaos4805
Only works half the time
The QR code has a very low rate of actually working. The scanners pick it up a little less than half the time. Most of the drivers just wave me through because they’re tired of it not working for people.@$;6833)(
App works fine
Only making this review cause so many people rated it low stars
App works finemrmirshaun
Doesn't work.
Simply doesn't work. Can't log in, can't see account balance, can't add connector card. Support staff at COTA are all pleasant but can't do anything to rectify the many issues.R61strat
Confusing
I tried to use my c-pass once my employer gave me the info to enroll. I’m so confused by this app. I tried to use it once and it said insufficient funds. I thought this app gave free bus rides for downtown workers? So why would I need to add funds? And when I try to add money, it doesn’t give me the option to do so.Show less_kjonesss
Do not use
Half the time the busses scanners do not work, bus drivers don’t care and make you pay twice. Don’t use.Boomerboy93
One star because it signs me out and takes away my pass
Title says it allVSeeker267
Disappointed
Im a student and have the free cota pass but now that I try to use it, it opens up a page that says “create wallet” and when I put my name and press create, it gives me a warning telling me its unable to get your wallet . Please try again. That app was working fine but now it’s impossible to get in and its been weeks now…now I got to pay for something that school gave me for free from the city make it make sense.Show lessdededoyoumissme
Garbage. No connection to speak of.
Can’t add money because of constant errors, clunky interface. no trip planning??ceejy87
