Jotform User Reviews

Jotform - Form, Sign & Survey

Jotform Inc

Business

Productivity

Reviews Summary

Positive highlights

🚀

This app hasExtensive set of features

🔍

This app hasHighly customizable forms

📈

This app hasExcellent organizational tool

🤖

This app hasAutomates workflow and data collection

💰

This app hasAffordable for small businesses

🌐

This app hasIntegrates with other services

📱

This app hasIntuitive mobile app

🔒

This app hasHIPAA compliant

📊

This app hasDetailed reporting and analytics

🔁

This app hasSeamless data transfer to other apps

Negative highlights

⚠️

This app hasOccasional server errors and glitches

🔄

This app hasSlow loading and refresh issues

🎨

This app hasLimited template options for web integration

📄

This app hasPDF export issues with form elements

🔒

This app hasKiosk mode not fully secure

💸

This app hasPaid version required for advanced features

Top reviews

Most RecentHighest RatedLowest Rated

Personally better than google

I’ve been using Google forms for a year for events and I constantly have issues with it glitching and people not being able to fill it out. Jotform has made it very easy for me not only to customize my forms, but also receive submissions quicker and easier. 10/10 recommend. But i would greatly appreciate it if you guys had like a life time deal like google does because some of us have small businesses starting out and don’t have much capital yet to be paying every month. Just food for thought i would love to see that as an update

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KidaK06

6 days ago

Response from developer

Hi KidaK06, Thanks for sharing your experience. It's great to hear that our app has been a game-changer for you, making it easy to customize your forms and receive submissions. We appreciate your recommendation. We suggest the Starter plan, which is free to use. It will give you access to most of the features that paid subscriptions have to offer. We also occasionally offer promotional discounts that you can take advantage of. Visit our Discounts page at https://www.jotform.com/discounts/ to see our exclusive offers and seasonal promotions, or subscribe to our newsletters to stay updated on available promotions. For more details on how to subscribe to Jotform's newsletters, refer to our guide at https://www.jotform.com/help/how-to-subscribe-or-unsubscribe-to-jotforms-newsletters/. If you have any questions or suggestions, share them with us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Can’t login

Can’t login with right email and password

xxoldy

a month ago

Fundraising Event

Created a form for ticket sales with PayPal payment and is working well, easy setup with limited quantities and conditional formatting depending on selections.

Vince AG

a month ago

Great

Really simple easy to use

LYRIXZAH

a month ago

So user friendly

I’m not at all technically competent but really needed something like this for my business
It’s intuitive so even I can use it. And any time I do have a problem the customer support is fab
Thanks

Mandz345

a month ago

Personal

Perfect for now

bininskie

2 months ago

For tattoo artist

I use the free version and never have issues, it’s simply another way for clients to get ahold of you, and you can customize it like crazy. You definitely don’t need the paid version, I’ve never heard anyone complain about watermarks as they aren’t extremely abrasive or in your face on this app. Overall would be great for any service your provide and saves a good bit of time. Plus, sometimes you forget to ask those basic questions like are you above 18, on here you have a confirmation every time, and everything is neat and displayed effectively and efficiently to the point it can fit on my phone. Overall a great app, and will make you look more professional! Would recommend

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DaneMc04

2 months ago

Response from developer

Hi DaneMc04, Thanks for your wonderful review. We're happy to hear that our app is meeting your needs and helping you stay organized and professional. We appreciate your kind words and recommendation. If you have any questions, let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be glad to assist you.

Jotform is an amazing product!!

Jotform helped me launch my business. For the past couple of years I’ve been trying to set up a website but that takes time and I’ve never had that. You do still have to spend time in Jotform creating your forms, but they make it pretty easy to understand and they have tons of templates to use. Once you make one form that has all of the info you want, you can reuse that form many other ways and just put a few simple modifications to it to make many other forms. I love the pay option and how smooth the process of collecting money to receiving it in your PayPal is. Jotform has been a game changer for me!

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shelilynne