Jotform User Reviews

Jotform - Form, Sign & Survey

Jotform Inc

Business

Productivity

Reviews Summary

Positive highlights

🚀

This app hasExtensive set of features

🔍

This app hasHighly customizable forms

📈

This app hasExcellent organizational tool

🤖

This app hasAutomates workflow and data collection

💰

This app hasAffordable for small businesses

🌐

This app hasIntegrates with other services

📱

This app hasIntuitive mobile app

🔒

This app hasHIPAA compliant

📊

This app hasDetailed reporting and analytics

🔁

This app hasSeamless data transfer to other apps

Negative highlights

⚠️

This app hasOccasional server errors and glitches

🔄

This app hasSlow loading and refresh issues

🎨

This app hasLimited template options for web integration

📄

This app hasPDF export issues with form elements

🔒

This app hasKiosk mode not fully secure

💸

This app hasPaid version required for advanced features

Top reviews

Most RecentHighest RatedLowest Rated

Excellent!

After searching for many months to find an online forms solution I found JotForms. Within 4 hours it had become a part of my administration. By the end of the day it had solved a 20 year old problem! So simple. So effective. I’m in for life. Brilliant! My clients absolutely love it also...well done.

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Dr Hugh247

5 years ago

Response from developer

We're so happy that your search for an online forms solution is finally over and that you find JotForm simple and effective for your needs. Thank you for using JotForm and for your amazing review. It has really made our day. Cheers! 🙂

Useless on iPad

Can’t even save a form, nor can you download as pdf. Utterly useless as a form creating app. When you make a new form you’d expect it to save in “your forms” but no, if you click out of it it’s gone, start again. When you try to download as pdf it doesn’t download to your device, it downloads it into the app as a pdf, but you can’t use it from there, the only button out of that is back to your forms, and guess what? It hasn’t saved it, so you start again.... frustrating is an understatement.

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W2ook

5 years ago

Response from developer

We're sorry to hear your unpleasant experience with our app. 1) FYI, forms are saved automatically so you don't have to click a button. We tried clicking My Forms while in the Form Builder and it still saves the form. It's possible that the form was saved but it was not placed at the top due to the order of your forms? Sort it by "Last Modified" so you can see the new form/last modified at the top. Example: http://tiny.cc/sdkwiz 2) We were able to reproduce it here. The downloaded PDF form stays in the app, it is not saved in the device. We have created a bug ticket about this into our support forum here https://www.jotform.com/answers/2122733. Once we have updates, we'll let you know. Thanks!

A New Way Every Day

I first became interested to m Jotform after receiving an invitation for an event I wanted to attend but typically dont have time to RSVP. Before I knew it I had RSVP’d and updated my email preferences and current address with one hand. I had a thing this app would be perfect for! Without hesitation I signed up and started using it exactly as planned and more easily than I imagined. It does everything I hoped it would. The bonus is that there turned out to be a hundred other ways I could use it to organize and streamline parts of my work, family, hobbies, travel....I think there is a new way every day that I discover and wonder how I ever lived without it. Worth every penny.

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NashDDS

5 years ago

Response from developer

Thank you for sharing your nice experience and we're happy to hear the app helps organize and streamline your work-life balance. We hope using the app would help increase your productivity and achieve more! If you ever come across issues, feel free to contact us in our support forum https://www.jotform.com/answers/. Happy holidays!

Makes online business easier

I am currently setting up my business in the health industry and JotForm has made the whole “forms and questions” side a lot easier. Highly recommend. Integrates easily with websites and social media as well as email etc. 👍

2fortea

5 years ago

Response from developer

Thanks for the awesome review! The team work really hard to meet expectations like yours and we’re really happy to hear that the app helps your business. Cheers! 🙂

Easy

And it integrated with mail chimp and it auto responds!

ZK STU

5 years ago

Response from developer

Thank you so much for the nice review! We’re happy to hear we hit the mark for you on being easy to use. Cheers! 🙂

Love the app, but kiosk mode isn’t working

Love JotForm, and I’m excited about what the company is trying to build here. Unfortunately, kiosk mode isn’t working well on my iPhone XS Max. Even when entering kiosk mode with screen lock, I’m able to exit the app by swiping up from the bottom - exactly the way I always exit an app. Additionally, I’m not able to access the “close kiosk mode” button, as swiping down from the top pulls down the Notification Center.

Again, I’m excited about what JotForm is trying to do here, as it will make my job a bit easier - and cut down on paper! Until kiosk mode is secure on my device, though, I’m unable to use the app in any real-world setting.

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KG114

5 years ago

Response from developer

Thank you for your comment. We are continuously improving our app for better user experience. 😊 The problem is fixed with the latest release. You can keep using JotForm Mobile Forms.